ABN 11 535 412 391
Services
Support categories this provider is registered to deliver.
Housing & Tenancy Support
See others in this areaSupported Independent Living (SIL)
See others in this areaAssistance with Travel and Transport Arrangements
See others in this areaPersonal Care & Daily Living Support
See others in this areaDomestic Assistance & Household Tasks
See others in this areaSocial Activities & Participation
See others in this areaPersonal Care & Safety Products
See others in this areaPersonal Mobility Equipment
See others in this areaTransition Support (School, Work, Housing)
See others in this areaCapacity Building & Life Skills
See others in this areaIs this your organisation?
Claim this listing to add photos, languages, social links, and a verified badge.
Reviews
2 published reviews, sorted by most relevant
Sared2181 “ ”
Google MapsStrive Support Services is one of, if not THE best support provider in Tooowoomba, and the surrounding region. The owners, operators, and support staff are all amazing and I highly recommend them to anyone looking for support services in Toowoomba.
Nathan “98nath” Slachter
Google MapsComplete waste of time and ndis funding. When I first organised an appointment with strive they came out with a mountain of paperwork. They took down lots of information ( some things they wanted to know were quite private) including not only my likes and dislikes and what I did in a support shift but also everything I did on days that they weren’t gonna be supporting me. They also asked me about sexual expression, which I essentially declined to Answer and asked for copies of my companion and taxi card.( even though I’m married to someone perfectly capable of helping me with that . I then had one of the managers come out again and fill in another lot of paperwork to do with my likes and my Dislikes We waited around about a month to 6 weeks(because they only do monthly rosters which I didn’t know about until well after sign up) which was at least three weeks and Finally, I have my first shift. When the support worker turned up, they knew nothing about the shift or what it entailed and nothing about support needs. After the first shift, I emailed Strive And questioned why support workers knew nothing about my shift and I was told that nothing regarding Tasks within a shift were noted down even though I spent most of those initial appointments going through the tasks that I would be doing during a shift. The second support worker they sent me was not even 20 and who had only been doing the job for a very short period of time he did not make any effort to engage with me nor did he ask any questions as I had asked Strive staff to do so if they weren’t sure on how to do something in My Home. this support worker admitted to me in a conversation that they didn’t want to be a support worker long term and don’t intend to make support work a long term career. They would not even help my 31 week pregnant wife move a fridge a few inches and switch it on at the wall or offer to help my wife up off the floor after she soaked my feet and cut my toe nails , nor would the support worker help with any other task my wife or I were doing whether that be assistance with cooking or picking things up off the floor. I would literally have to ask for any small thing I wanted them to do. There was no autonomy or initiative from any workers. This would make it very difficult to communicate with them, especially when I was tired. I had told Strive through the two initial appointments that I had that when I get tired I struggle with communication and needed workers that had the ability to prompt me and ask questions. When I finally became fed up with how terribly the shifts were going, I sent in a complaint and I was essentially told their support workers can’t move anything heavy not even a few inches and they added that they considered my email to be threatening and insulting towards their staff. All I had stated to them was that I would not have a worker back if they didn’t support me in the way that I needed them to and that this was the one and only time I would warn them of this as I wanted to give them a heads up. I would like to point out that I never once mistreated a staff member and i was always polite and courteous to them during a shift even when I was exhausted and frustrated with them.
Locations
2 outlets listed
Dubbo, NSW
Daily · 8AM–5PM