Top Communication and Information Equipment Providers in Australia
Browse providers offering communication and information technology equipment under the NDIS.
389 registered providers nationwide
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About the service
About Communication and Information Equipment under the NDIS
Communication and information equipment helps NDIS participants who have difficulty with speech, language, or accessing information to communicate and connect. This includes augmentative and alternative communication (AAC) devices, speech-generating devices, communication apps and software, eye-gaze technology, and adapted computer or tablet access. For people who cannot rely on speech, the right communication technology can be life-changing — it gives them a voice and a way to be understood.
Communication is fundamental to everything else: expressing needs and choices, building relationships, learning, working, and staying safe. Assistive communication technology ranges from simple picture-based systems to sophisticated devices that generate speech from eye movements or touch. The right solution depends on a person's abilities, environment, and goals, and often evolves as their skills develop.
A speech pathologist, often working with an occupational therapist, usually assesses communication needs and recommends the most suitable system. Because these devices are highly individual and can be costly, a trial is common to make sure the technology works for the person before it is funded. The assessment explains how the equipment relates to the person's disability and goals, which the NDIS uses to decide funding.
Getting the device is only part of the picture. Successful communication technology depends on setting it up correctly, programming it to the person's vocabulary and needs, and training the person and the people around them to use it. Good providers include this support, because a device that is not properly configured or supported often ends up unused.
When choosing a provider or supplier, look for experience with the specific type of communication technology you need, the ability to trial and customise devices, and strong training and follow-up support. Working closely with your speech pathologist ensures the equipment is matched to your communication goals and kept up to date as they change.
Reviews and recommendations from families and clinicians can help you find providers who deliver not just hardware but the setup, training, and ongoing support that make communication technology work. Compare providers on their expertise, their trial and customisation process, and the quality of their follow-up.
FAQ
Frequently asked questions
How many Communication and Information Equipment providers are there in Australia?
There are 389 NDIS Communication and Information Equipment providers listed in Australia.
What is the average rating of Communication and Information Equipment providers in Australia?
The average rating is 4.4 across 336 reviewed providers.
What is AAC and can the NDIS fund it?
AAC (augmentative and alternative communication) includes systems and devices — from picture boards to speech-generating and eye-gaze devices — that support people who cannot rely on speech. The NDIS can fund AAC where a speech pathologist's assessment shows it relates to your disability and goals and is the most suitable, value-for-money option.
Why is a trial often needed?
Communication devices are highly individual and can be costly, so trialling a device helps confirm it works for the person before it is funded. A trial also informs how the device should be programmed and set up to match the person's abilities and needs.
What support should come with the device?
A device on its own is rarely enough. Look for a provider that sets up and programs the device to your vocabulary and needs, and trains you and the people around you to use it, with ongoing follow-up as your communication skills change.