Ida Cheung
Google MapsPrompt response to enquiry. Excellent Customer Service. Efficient delivery. Received products 2 days after placing order in Melbourne. Bonus free gifts inside.
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Locations
1 outlet listed
Reviews
50 published reviews
Ida Cheung
Google MapsPrompt response to enquiry. Excellent Customer Service. Efficient delivery. Received products 2 days after placing order in Melbourne. Bonus free gifts inside.
Jessie Shang Han Kang
Google MapsPlaced my first order over two years ago and only found out two years later when moving an item was sent in error, JA2 Concept were helpful and responded quickly to send/replace with the correct ordered item. Great customer service!!
Man Hsu
Google MapsThey edited the website to increase the product price after my order confirmed to avoid giving promotion items. I recently received my order, but I noticed that the promotional items were missing. When I placed my order, your website was displaying a marked-down price of $23.98 from $47.95, along with a "Buy 1 Get 1 Free" promotion. However, after I received my order confirmation, I saw that the website was quickly edited to show an original price increase to $79.95 and mark down to $47.95. Your explanation stated that the original price of the Lasty Bag Box is $47.95, and with the "Buy 1 Get 1 Free" promotion, the price is $23.98 each. This abrupt price change after my order was confirmed seems to be a deliberate attempt to avoid honoring the promotion. This company is devious, fooling their customers. I am very disappointed with this experience and feel that this approach is misleading to your customers.
Nina Yan
Google MapsJA2 has always provided the best quality of products, sometimes I do not even see the products and just buy online straight away because the owner is reliable and very cautious to choose the products they sell so I really trust their sense of tastes. I have been with them for so long and bought a lot of nice products from them, especially the cooling quilts, I bought 40s and 60s ones and they are so comfortable even my cat loves it. This is a very highly recommend store👍🏻👍🏻👍🏻
Erin Lim
Google MapsBought from this store a few times. Jack has the best customer service and always puts his customers first. On one occasion he was even happy to waive the shipping fee and posted two things that I ordered on separate dates together. Highly recommended.