This company has a poor service and not fair in managing funds for the partiticipants or the owners. They should be audited and closed if found doing financial misconduct.
The worst company to deal with phone system dont work, not sure if emails work as never get response rom accounts emails. Maybe some state reps maybe good.
Peter Howlett (Master The Art)
Google MapsWarning: Avoid Brighter Living at All Costs – Unacceptable Service and Financial Loss My experience with Brighter Living was absolutely horrendous, and I would never recommend their services. They charged a premium price, promising capabilities and staffing they simply did not possess. The engagement was almost nine months of constant lies and broken promises. Despite the excessive fees, I received zero results. I had to repeatedly chase them via emails, phone calls, and voicemails, only to be met with terrible, almost non-existent communication. When I finally gave up and demanded an explanation for where my money went, they flat-out refused to provide an account. Trusting this company resulted in zero delivery and a significant financial loss. A truly horrible, dishonest experience.
Warning: Avoid Brighter Living at All Costs – Unacceptable Service and Financial Loss My experience with Brighter Living was absolutely horrible, they charged a premium price, promising capabilities and staffing they simply did not have. we actually found our own clients for our house in Mackay only to be told that we still have to pay Brighter Living a fee of 2 weeks rent for them to lodge paperwork. Then between our 2 properties they are still holding over $20,000 of monies that they have received but not passed on. Despite the excessive fees, I received zero results. I had to repeatedly chase them via emails, phone calls, and voicemails, only to be met with terrible, almost non-existent communication, to the point we have started legal proceeding against them. AGAIN AVIOD LIKE THE PLAGUE
Jayath Jayarathna (Jay)
Google MapsZERO STARS!!! This has been one of the most frustrating and unprofessional business experiences I have had. I paid Brighter Living Australia a $5,000 engagement fee in March 2025 to manage my SDA property. Months later, there has been no outcome, no accountability, and no transparency. Two separate account managers were assigned to my property. Both left the business without any notice to me and without any handover. This happened twice. Each time, all progress was effectively wiped out and I was left chasing answers. Despite repeated requests, Brighter Living Australia has failed to provide any evidence of meaningful work being done — no participant engagement, no providers lined up, no clear strategy, nothing. Emails were ignored for weeks. When I finally managed to speak to the Director by phone, he refused to refund the money but was still unable to explain what work had actually been done or provide anything in writing afterward. The lack of communication, instability, and refusal to take responsibility is unacceptable — particularly in the SDA space where professionalism and reliability are critical. I have now lodged complaints with regulators and will commence legal action simply to recover money paid for services that were not delivered.