Sasha Carlos
Google MapsMy case worker seemed to purposely steer me away from NDIS review, seemed to have an agenda, then turned up to my child's school without booking with the school first and just barged in the school, was so bossy and arrogant, I reported it and got no case worker for a year, had to chase to find a replacement, got another one eventually who also spent all their time steering me away from budget reviews again, they don't help, don't listen to what you are actually asking, just seem to have an agenda of their own. I have been told to put a formal complaint in. The last conversation I had with Kudos I booked in to ask about my budget and how to navigate understanding it, and what each section means. Kudos was so unhelpful and instead of helping started quizzing my invoices and providers...which is not what I was asking, I rang 'My Plan Manager' and asked the same questions and they immediately answered all my questions and I totally understood my plan afterwards.