AnneMarie Tully
Google MapsI phoned and asked for a massage, I was told it was a Physio but presumed it was for a massage as I had asked. The Physio was obviously assessing me, I kept saying I wanted a massage. I had to pay later as they didn’t have facilities to pay via the phone. When I got home I realized I had paid for a Physio consult. I rang and complained and was told it had been explained to me. It had not, I wanted a massage. I was told I would be sent the Manager’s email, I wasn’t, I rang again and was told again it wold be sent to me, it wasn’t. As well I was given a worst case scenario diagnosis which was wrong. My GP (also a physio) you should not attempt to diagnose immediately after an acute injury. I am appalled they didn’t book me a massage as I wanted, then said I was advised which I wasn’t, then refusing to give me theManager’s details, plus misdiagnosis