Registered NDIS provider

Acacia Gardens

Name: Acacia Gardens
Address: Melbourne, VIC, AU
Telephone: 03 8821 8152

Melbourne, Victoria

ABN 45 154 776 404

1.34 reviews

Services

NDIS services offered

Support categories this provider is registered to deliver.

Supported Independent Living (SIL)

Assistance with Travel and Transport Arrangements

Personal Care & Daily Living Support

Group Day Programs

Domestic Assistance & Household Tasks

Social Activities & Participation

Capacity Building & Life Skills

Community Access & Day Programs

Reviews

What people are saying

3 published reviews

Prinka Chaudhary

Google Maps

Danny Joseph

Google Maps

Former resident hopefully things have changed.. Food was awful. Few incidents of neglect witnessed. Really good at putting on a nice front for relatives and visitors especially at Christmas

Rach Greta Herbst

Google Maps

I briefly lost my short term memory due to MS (Multiple Sclerosis.) I subsequently regained most of my memory due to having the relapsing-remitting form of MS. I merely needed support while looking for a place living by myself- to have NDIS Support Workers a bit, etc. Time to get documentation together so that I could live relatively independently. From day 1, I was: - provided with barely nutritious, cheap, substandard meals. I generally don’t eat their food. (Eg pizza rolls for snacks, instead of something nutritious like fruit….) - falsely told my room would be cleaned to an acceptable standard weekly. After 2 weeks, my room was not cleaned at all. Supposed cleaning (only when I asked about it,) was done to a profoundly poor standard and my ensuite is FILTHY. It was FILTHY when I moved in!! - basic things like putting batteries in the clock for lounge room not done. - many staff seem not to care and I have had to repeatedly repeat myself when asking for basic stuff- including to send basic documentation to professionals involved in my care. - Neglect. Via email (I do not wish to give this poor excuse for a facility any more money or discuss what has actually been complained about to the SRS Outreach Service.) If you don’t want a substandard establishment who only care about getting their fees, steer clear. 😊

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Locations

Outlets

1 outlet listed

Acacia Gardens

Head Office

Ringwood East, VIC

03 8821 8152

Mon–Sat · 7AM–7PM

Nearby

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