NDIS guides
Plain-English answers to the questions people ask before they choose providers, manage their plan, and get more from the NDIS. Written for participants and providers alike.
Take something useful away
Free tools
Price limit checker
Check a quote against the 2026-27 price limit
Service agreement template
Download a blank Word or PDF agreement
Service agreement builder
Download a filled Word or PDF agreement
Provider shortlist
Compare providers and request quotes
Registration lookup
Check a provider and its groups
Funding management quiz
Find a funding management option to discuss
Support coordinator or plan manager quiz
Compare the two roles
Provider use quiz
Check when registration is required
Home and living quiz
Prepare options to raise at planning
Funding period tracker
Project your balance and run-out date
Plan reassessment prep pack
Gather goals, evidence and questions for your planning meeting
Plan change summary
Download a summary for a plan change request
Notice generator
Download a notice to end services
Complaint kit
Prepare a complaint and incident log
Worker clearance record
Download a screening record and reminder
Interview sheet
Compare answers from three providers
Review request kit
Create a link, QR code and review card
Review reply drafter
Draft a privacy-safe public reply
Listing health check
Score your listing and find gaps
Referral kit
Make a service summary and find partners
Registration group picker
See official group audit types
Guides by topic
22 guides
For participants
Start here
Checking a provider
How to check if an NDIS provider is registered
Check any provider on the official NDIS register in about a minute, for free. Here's how to search, what the result tells you, and what it doesn't.
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Registered vs unregistered NDIS providers explained
Whether you can use an unregistered NDIS provider depends on how your funding is managed. Here's the simple rule, the exceptions and how to check.
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What to do if a provider isn't on the NDIS register
A provider missing from the NDIS register doesn't always mean fraud. Here's how to rule out simple mistakes, when it matters, and when to report it.
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NDIS worker screening checks: what they are and how to check
What an NDIS worker screening check covers, who must have one, and how to confirm a worker's clearance is current before they start supporting you.
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10 questions to ask before hiring an NDIS support worker
Ten questions to ask before a support worker starts, what good answers sound like, and the warning signs that mean you should keep looking.
Read the guideManaging your plan and money
Plan-managed, self-managed or NDIA-managed: which is best?
The three ways to manage NDIS funding, compared: who pays providers, which providers you can use, how much admin you do, and how to choose.
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Support coordinator or plan manager: which do you need?
A support coordinator helps you find and set up supports. A plan manager pays invoices and tracks your budget. Here's how to tell which you need.
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How to choose a support coordinator
What a good NDIS support coordinator does, the questions to ask on the first call, and the warning signs to look out for before you sign up.
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NDIS funding periods and plan changes explained
How NDIS funding periods work, what happens to money you don't spend, and how to ask for a plan change when your circumstances change.
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How to prepare for your NDIS plan review
What to do in the six weeks before your NDIS plan meeting: the evidence to gather, the questions to ask, and what to check when the new plan arrives.
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NDIS price limits 2026-27: support worker rates and quote checker
A rates table of common 2026-27 NDIS price limits, a quote checker that tests any quote against the limit, and what changed in the NDIS Pricing Schedule 2026-27.
Read the guideHome and living
When things go wrong
How to change your NDIS provider
You can change NDIS providers at any time. Do it in this order: choose and verify the new provider, sign with them, give notice, settle money owed and move your records.
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How to make a complaint about an NDIS provider
Complaints about NDIS providers are free. Learn when to raise it with the provider, when to go to the NDIS Commission, and what records to keep.
Read the guideFor providers
Getting registered
How to become an NDIS registered provider
The NDIS registration process step by step: choosing registration groups, the audit, costs and timing, and whether registering is worth it for you.
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NDIS registration checklist: what to have before you apply
What to have in place before you apply for NDIS registration: registration groups, policies, worker screening, evidence and an approved auditor.
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NDIS service agreement template (free Word and PDF)
Download a free blank NDIS service agreement in Word or PDF, or build a filled agreement using official support catalogue items and prices.
Read the guideGetting found
How NDIS providers get found in online directories
What helps a provider show up higher in NDIS directories: a complete listing, recent reviews, quick replies and, if you want it, a featured spot.
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How to get more NDIS referrals as a provider
Where NDIS referrals come from, how to make it easy for coordinators and plan managers to refer you, and how participants can find you directly.
Read the guideReviews
How to ask NDIS participants for reviews
When to ask NDIS participants for a review, how to make it quick, ready-to-send messages with your review link, and the lines you should never cross.
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How to respond to NDIS reviews, good and bad
A reply to a review is public and it stays up. How to thank people, handle criticism calmly, and spot when a review is really a complaint.
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