Registered NDIS provider

Aegis Aged Care Group Pty Ltd

Name: Aegis Aged Care Group Pty Ltd
Address: Perth, WA, AU
Telephone: 08 6254 8200

Perth, Western Australia

ABN 16 009 048 784

3.124 reviews

Services

NDIS services offered

Support categories this provider is registered to deliver.

Supported Independent Living (SIL)

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Provider facts

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NDIS registration: Registered
Australian Business Number: ABN 16 009 048 784
Listing verification: Not claimed
Google rating: 2.7 from 15 reviews
Register record updated: 7 Aug 2026
Locations & service areas: 2 outlets listed

This provider has not claimed its listing, so details like website and accepting status may be incomplete. Always confirm with the provider directly.

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Reviews

What people are saying

24 published reviews, sorted by most relevant

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Lil J Sinky

Google Maps

This place is a horrible company with poor a work culture. Staff are consistently rude and demeaning. I would never send my mother to one of their homes. Care that I have witnessed has been substandard, with a few exceptions. Several facilities have been visited in this group and all are the same with their poor working culture at the heart of their homes. I have never seen a company so money hungry and who are putting their hip pockets well before the care for our most vulnerable. I feel sorry for anyone having to live in these homes in their dying years.

Adam Tombs

Google Maps

Polar opposite experience to the other review. Shawford Lodge (Aegis) cared for my father's complex needs extremely well. Staff developed caring relationships with him, with many of them in tears at his passing. AEGIS looked after his interests for well after his passing. Highly reccomend their services.

Greg Elliott

Google Maps

Could not have been happier with our experience at Aegis Carrington. Congratulations to all staff, nurses and management for creating a truly warm and caring environment. For 4 years my mother said "I get treated like the queen in here. Final administration could not have gone better also.

Susan Watson

Google Maps

What a disgusting organisation! A Hilary at Head Office would be one of the rudest, nastiest people I’ve spoken to. They love to have your parent jump the queue when they are still fit and require little care and are paying them top rate, but watch out when your parent needs care and attention. They are so unaccountable for what they do and don’t really care! Give this group a large miss if you value your loved one and want to feel relaxed that everything is going as it should and they are being well looked after. The food is poor at meals and you get serious concerns as they don’t want to eat..I would love the management hauled through the coals- just yuk would sum up mildly having a loved one dumped there by your brothers, who then do little work in looking after your precious loved one.! Keep looking is my best advice!!! You will know when something feels warm and caring and that’s not Montgomery House! I have had to add this to my review- be prepared for emails back and forth about half a dozen times, before you get anywhere near the answer you requested. Then be prepared to feel fury. Some of their staff are negligent in the work they do, but will lie to the point they look stupid in what they allege. .Frankly, my mother would not be near AegisCare if I had my say and have your camera ready to record any problems you may encounter, but make sure you say you are recording for legal reasons. You will save yourself a lot of time in sorting out their lies by your recording and hopefully get rid of workers you would not want near your loved one. Report your complaint to the Aged Care Commission directly,, don’t bother with them directly as they will just waste your time!

Flora

Google Maps

My review continually gets removed, so one wonders why when it is all based on facts and an investigation. Do not entrust your loved one to the care of Aegis Aged Care. Had one of their facilities, Aegis St Michael’s acted promptly to identify my father’s deteriorating condition and not wait for 48 hours before transferring my father to hospital, he may have had a chance of recovery, but we will never know now. No apology received from the Aegis Aged Care Group for their failures, as identified by an investigation by The Aged Care Quality and Safety Commission after a complaint was lodged. No moral compass, no compassion from the group. Stay clear and do your due diligence before placing your loved one into any aged care facility.

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Locations

Outlets

2 outlets listed

Aegis Aged Care Group Pty Ltd

Head Office

Burswood, WA

08 6254 8200

Aegis Karalee

Outlet

Redcliffe, WA

0406 146 448

Daily · 12AM–11PM

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