Nextt

I'm also a case manager and have recommended NEXTT a few times to people I have worked with. I have found them extremely responsive and from an administration perspective, very good. They, like many care agencies, have had troubles filling some of the larger programs. For one person I worked with, they offered to partner with another agency to pool the carers. Between the two agencies they managed to fill shifts a lot easier than with just the one. They communicated really well between each other and the process worked quite well. I also found that they communicate well with the families - unlike a lot of other agencies who, when a case manager is involved, tend to avoid this.

As a case manager, I used this service for a number of my clients. On an organisational level, all of the invoices and shift changes were always noted and correct, so I never had to chase things up. They had great systems for covering shifts, and ensuring my clients weren't missing out. I also found the service staff very friendly and personable. Any time I had to call the office to change/check something, they were always polite, and had the information I needed (even if they weren't the person I spoke with last time!). Thanks for providing such a great service guys - keep it up!