Registered NDIS provider

Our Medical

Name: Our Medical
Address: Sydney, NSW, AU
Telephone: 02 8311 1000

Sydney, New South Wales

ABN 40 613 103 450

2.150 reviews

Services

NDIS services offered

Support categories this provider is registered to deliver.

Personal Care & Daily Living Support

Transition Support (School, Work, Housing)

Community Nursing & In-Home Clinical Care

Early Childhood Early Intervention (ECEI)

Exercise Physiology and Physical Wellbeing

Therapy Services (OT, Speech, Physio, Psychology)

Support Coordination

Transparency

Provider facts

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NDIS registration: Registered
Australian Business Number: ABN 40 613 103 450
Listing verification: Not claimed
Google rating: 2.4 from 829 reviews
Register record updated: 15 Aug 2026
Locations & service areas: 3 outlets listed

This provider has not claimed its listing, so details like website and accepting status may be incomplete. Always confirm with the provider directly.

Data sources How we rank providers

Reviews

What people are saying

50 published reviews, sorted by most relevant

Write a review

Tyler Jayde

Google Maps

Patient care has gone downhill. I registered for consultation via the app as always, and got the confirmation screen i was in the que. I waited 3 hours to get my injured knee looked at, and had to essentially cry to the front desk to get any answers about wait times. The receptionist tells me im not even registered for consultation in the system. 3 hours waiting for nothing. She managed to get me in with another doctor and I'm glad for it, however, this event has left me deeply upset and i will not be returning to this practice. They do not return calls, they say they prioritise in-centre patients, but clearly not.

Rasesh Sharma

Google Maps

Services in the Medical Marsden Park are well organized and systematic. The GP Dr. Navneet Shukla whom we consult generally is very knowledgeable & attends patients to our satisfaction. Other services such as Ultrasound, CT Scan , pathology labs etc are pretty good efficient. I highly recommend to refer to the Medical Marsden Park. Rasesh Sharma

mira gomez

Google Maps

I would like to sincerely thank the medical team (Dr Emmanuel Udebunu, nurse Josie and reception staff) for their prompt and compassionate care of my grandmother after her fall. They acted immediately, assessed her condition thoroughly, and arranged for her transfer to the ER without hesitation. Their quick response gave our family great reassurance during a very stressful time. We are truly grateful for their professionalism and care.

Jc Pascua

Google Maps

We understand that medical centres can get busy, and we are always patient with waiting times. However, our recent experience with one of the reception staff was very disappointing. There were no queues at the time, the app system was not working, and my child was unwell, yet the young male receptionist was rude, arrogant, and showed no empathy or willingness to help. We understand that English may not be everyone’s first language, but attitude and respect towards patients should always come first. Good communication and professionalism are essential, especially in a medical environment where people are already stressed and worried. This was my first experience dealing with him, and unfortunately, I would not want to deal with him again. I sincerely hope management reviews this matter seriously and provides proper evaluation and customer service training to ensure patients and families are treated with care and respect. 18/05/2026 around 5:30 PM

Ujjwal Bajracharya

Google Maps

Terrible wait times and zero communication.I waited over 3 hours for my appointment with absolutely no communication from the staff. No one updated me on the delay or gave an estimated wait time. While I understand clinics get busy, the complete lack of respect for patients' time and the poor communication from the front desk is unacceptable.

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Locations

Outlets

3 outlets listed

Our Medical

Head Office

North Sydney, NSW

02 8311 1000

Our Medical Gregory Hills

Outlet

Gregory Hills, NSW

+61 2 8880 5777

Mon–Fri · 7AM–10PMSat–Sun · 8AM–10PM

Our Medical Marsden Park

Outlet

Marsden Park, NSW

+61 2 8042 0485

Mon–Fri · 7AM–10PMSat–Sun · 8AM–10PM

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