Reclaim Ability Care Pty Ltd

Great to see a new NDIS provider on the Northern Beaches of Sydney. Only thing I didn’t like was it took them 2 days to get back to me, I guess it was the weekend and google says they are closed Sat and Sun, but they promptly rang me on Monday morningso it was not really a problem. I suggested they make the business hours more obvious on their website to avoid confusion. Samantha said she would fix that up asap with website people. She was really great to talk to, she was fun, friendly and knowledgeable. I did ask her a question she didn’t know the answer to, she was honest enough to tell me she didn’t know but would find out and get back to me, which she promptly did. I love that she did not try and pretend that she knew. I have only met one support worker so far, Martin, who is really nice, I must say the app they use helps me a lot as I was always struggling with the phone calendar to remind me of support days and times. Really happy with this provider.

Reclaim ability care made everything just so easy, from the first contact about disability support and the NDIS (which is all very confusing to me tbh) to providing really fun and happy support workers. I love the Carevision app they use, so easy for me and keeps me up to date with which support worker I have and when. Really recommend them.

Samantha was very helpful with my original enquiry about what NDIS services they do, she went way above and beyond with helping me. I highly recommend reclaim ability care on the Northern Beaches of Sydney when looking for disability support services. They are a great registered provider and helped me with my household tasks that I need to get done. 5 stars from me.

Simple, easy, friendly support. Love these guys. Finally a NDIS provider I feel I can trust and feel safe with. Never over charges or makes mistakes on invoices. So thankful they branched out up here in Newcastle otherwise I would still be stuck and unhappy with my previous disability support company. Great support workers. Highly recommend Reclaim Ability Care.