MALBEAR
Google MapsIf I could rate Sensory Street zero I would. I can not believe the unprofessional and incompetent behaviour I have recited from this business which has resulted in my son’s major Christmas present not arriving in time despite being purchased a month ago. Upon following up where the hell it is, I was sent an email that I needed to speak to the manufacturer, here is the number!!!! I’m sorry Sensory Street but I purchased the $600+ bubble tower through you! This is your problem to solve, Myer doesn’t redirect me to the manufacturer when their deliveries don’t arrive! I did call the manufacturer and the freight company who informed me they had emailed sensory street on 6 occasions to let them know the delivery was not successful and heard nothing from you. Why we were not contacted, called, emailed or provided any tracking information is mystifying and yet another display of their incompetence. Thank you for ruining my sons Christmas, my parents will now miss the look on his face when he receives their gift as the will be back in another state by the time it arrives and I really appreciate the apology and assistance from you regarding this matter THAT I GOT NONE OF! DISGUSTING, DISGRACEFUL HUMANS! Avoid!