NNDIS Provider Review
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How to check if an NDIS provider is registered

Check any provider on the official NDIS register in about a minute, for free. Here's how to search, what the result tells you, and what it doesn't.

For participantsJack MitchellPublished Updated Checked against official sources on

Look a provider up right here

Start with a quick search here. Type a business name or ABN to see the provider's listing and the registration status we hold for them. Then confirm it on the official register, which is the only source that shows exactly what the provider is approved to deliver.

Our directory is a guide. The NDIS Commission register is the official source for current registration and approved groups.

If the provider shows up, check three more things: they're approved for the support you need, the name and ABN match who you'll pay, and their reviews back up what they say. If they don't show up, or the details don't match, slow down and read what it means if a provider isn't on the register.

Why the registration check comes first

An NDIS provider may be registered or unregistered. A registered provider has been assessed by the NDIS Quality and Safeguards Commission and holds a current registration naming the support classes it is approved to deliver. You can check registered status for free using the business name or ABN on the public Provider Register.

Registration matters because registered providers are audited against applicable NDIS Practice Standards and have additional obligations. Registered and unregistered providers must both follow the NDIS Code of Conduct, and complaints about either can be made to the NDIS Commission. If you plan-manage or self-manage, an unregistered provider may be a lawful choice for many supports.

Registration adds audited Practice Standards and registration conditions; the Code of Conduct and Commission oversight still apply to unregistered providers.

Where do I find the official register?

The official source is the NDIS Quality and Safeguards Commission's Provider Register. It's free, public, and you don't need to log in. Our directory shows a registration status for each provider, but the Commission's register is always the final word. Check it before you sign anything.

You only need one thing to search: the business name, or the Australian Business Number (ABN) if you have it. Business names are not unique, so match on the name, the state, and the provider groups shown to be sure you are looking at the right business.

How to search the official register

  1. 01Open the NDIS Provider Register

    Go to the Provider Register on the NDIS Quality and Safeguards Commission website. It is free, with no login required.

  2. 02Search by business name or ABN

    An ABN is the most reliable key. If you only have a name, search with it and disambiguate on the state or territory.

  3. 03Read the registration status

    A current registration shows the provider's name, its registration number, and the provider groups it is approved to deliver.

  4. 04Confirm the group matches your service

    A provider must be registered for the group that covers the support you need.

  5. 05Save or screenshot it

    Note the date of your check. If anything later looks wrong, you have a record of when you verified the registration.

What the register says versus what it doesn't

Registration tells you a provider has been assessed against the NDIS Practice Standards and is accountable to the NDIS Commission. It does not tell you the provider is good — reviews, responsiveness, and experience decide that. It also does not tell you a provider is currently taking on clients, or that a specific worker on site today is the person who was vetted.

Ask a provider directly which registered provider groups they hold and what their registration number is, then verify it on the register. A legitimate provider is happy to answer; evasion on this question is a red flag on its own.

Before you commit to a provider, check

  • Whether your funding arrangement or support requires a registered provider
  • If registration is required, the business and relevant support class appear on the official Provider Register
  • The name and ABN match who you are actually paying
  • Any worker who will come into your home has the checks and experience you require
  • You know how to complain to the NDIS Commission if something goes wrong

What if the provider isn't on the register?

If a provider isn't on the register, the next question is whether they need to be. If you self-manage or use a plan manager, you can use unregistered providers for many everyday supports, like personal care, therapy, community access and cleaning. Our guide to registered vs unregistered providers explains the rule.

These supports and arrangements always need a registered provider:

If a provider isn't registered and says it doesn't matter, ask which registration group covers your support, then check the register yourself. If your support really does need a registered provider, find one who is. You can filter our directory to NDIS-registered providers, and our guide on what to do if a provider isn't on the register walks through each situation.

Can I use this provider?

How often should you re-check?

Registration can end, be suspended or be revoked, and the register shows revoked registrations as well as approved ones. Check once before you sign anything, and re-check before each major stage: your first service agreement, any equipment purchases, and before you renew or extend support.

Each check takes under a minute and costs nothing. The alternative — discovering months later that the person handling your support was never permitted to — is a much more expensive way to learn the lesson.

How to use our directory data

Read our directory methodology and data sources before relying on a listing. Confirm current registration and approved groups on the NDIS Commission register.

Frequently asked questions

Is provider registration the same as being on the NDIS Provider Register?

Yes, in practice. Registration is the legal status granted by the NDIS Quality and Safeguards Commission. The public Provider Register lists providers who currently hold it, so a current entry confirms registration. Check that the registered group covers the support you need.

Do I always need to use a registered provider?

No. Self-managed and plan-managed participants can use unregistered providers for many supports. A registered provider is always needed for supported independent living (SIL) from 1 July 2026, specialist disability accommodation (SDA), plan management, specialist behaviour support, implementing regulated restrictive practices, NDIS digital platform services from 1 July 2026 and any support paid from NDIA-managed funding.

Can I check a provider's registration for free?

Yes. The NDIS Quality and Safeguards Commission Provider Register is free to search by business name or ABN, and takes under a minute.

What does 'provider group' mean on the register?

It describes what the provider is registered to deliver — for example, personal care, plan management, or support coordination. A provider may be registered for some groups and not others, so check the group matches the service you need.

Official sources

This guide is checked against these official pages.

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