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Top Housing & Tenancy Support Providers in Townsville

Townsville, Queensland11 providersHousing & Tenancy Support

There are 11 NDIS Housing & Tenancy Support providers listed in Townsville. Across 8 reviewed providers, the average rating is 3.9 from 71 reviews. Providers operate across 101 suburbs, including Aitkenvale, Charters Towers City, Ingham.

Browse all NDIS services in Townsville
Providers
11
Avg rating · 8 reviewed
3.9★
Directory data
Updated July 2026

Locations

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2 suburbs

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Registered

Prospect Community Service Ltd

4.4(31 reviews)

Charters Towers City, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+8 more
Registered

Incredible Care Pty Ltd

5.0(2 reviews)

Aitkenvale, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+8 more
Registered

Lifelong Supports

5.0(1 review)

Ingham, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+9 more
Registered

Prestigious Community Care Pty Ltd

5.0(1 review)

Thuringowa Central, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+6 more
Registered

Charters Towers Warringnu Aboriginal & T

4.2(6 reviews)

Charters Towers City, QLD

Housing & Tenancy SupportAssistance with Travel and Transport ArrangementsPersonal Care & Daily Living Support+5 more
Registered

Icare North Queensland Pty Ltd

3.5(8 reviews)

Shaw, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+9 more
Registered

We2care

3.5(8 reviews)

Aitkenvale, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+12 more
Registered

Sil & Disability Services Qld Pty Ltd

2.9(14 reviews)

Aitkenvale, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+8 more
Registered

Allawah Care

Townsville City, QLD

Housing & Tenancy SupportAssistance with Travel and Transport ArrangementsPersonal Care & Daily Living Support+2 more
Registered

Dr Alfred's Home Care & Individual Nur

Aitkenvale, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+9 more
Registered

Magnum Support Services

Townsville, QLD

Housing & Tenancy SupportSupported Independent Living (SIL)Assistance with Travel and Transport Arrangements+17 more

About the service

About Housing & Tenancy Support under the NDIS

Housing and tenancy support helps NDIS participants find and keep a home in the community. Instead of providing the property, providers help you search for accessible rentals, prepare applications, attend inspections, negotiate reasonable adjustments, and understand your rights as a tenant. Once you are settled, they help you sustain the tenancy through budgeting, setting up utilities, and resolving issues before they become a breach.

This category also covers Individualised Living Options (ILO), which design a support package around a living arrangement you choose — living alone with drop-in help, with a housemate, or with a host. It is usually funded under Capacity Building supports because the aim is greater independence over time. It is separate from SDA (which funds the dwelling) and SIL (which funds daily shared-living support). When comparing providers, look for local rental-market knowledge, experience advocating with agents and landlords, and a focus on you leading decisions about your own home.

FAQ

Frequently asked questions

How many Housing & Tenancy Support providers are there in Townsville?

There are 11 NDIS Housing & Tenancy Support providers listed in Townsville.

Which Townsville suburbs have the most Housing & Tenancy Support providers?

Aitkenvale, Charters Towers City, Ingham currently have the most listed Housing & Tenancy Support providers.

What is the average rating of Housing & Tenancy Support providers in Townsville?

The average rating is 3.9 across 8 reviewed providers.

How is housing and tenancy support funded under the NDIS?

It is generally funded under Capacity Building supports (Improved Living Arrangements), because the goal is to build your independence in finding and keeping a home. This is different from Specialist Disability Accommodation (SDA), which funds a specialised dwelling, and from Supported Independent Living (SIL), which funds ongoing daily support in shared housing.

Does the NDIS pay my rent?

No. The NDIS funds the support you need to find and sustain a tenancy, not the rent itself. Rent and everyday living costs are paid from your own income, often with help from mainstream supports such as Commonwealth Rent Assistance.

How do I choose a good tenancy support provider?

Look for local knowledge of the rental market, experience advocating with landlords and agents, and a focus on sustaining tenancies rather than one-off placements. Ask how they respond to a crisis such as rent arrears, and check they will work alongside your support coordinator and treat you as the decision-maker.

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