Aspect Plan Management

I’ve found the team at Aspect to be efficient, easy to understand and genuinely nice. The turn around on invoices is normally less than 1 business day which is phenomenal for my health providers and my peace of mind. Really happy with Maz and her personalised approach to my preferred communications and general customer service. Really highly recommend.

Sharon says: Aspect has reduced the burden and challenges of paying our service providers and seeking reimbursements from NDIS. During the lockdowns in Melbourne last year, I found that home learning was particularly challenging for my son who lives with physical and learning disabilities. This in turn, affected my mental well-being. I found myself becoming anxious and stressed. Managing his online speech and OT lessons were an additional struggle. So it was a relief to have Aspect take over our payment responsibilities. I now receive reports from Aspect detailing my son's lessons and payment plans. They are easy to read and user-friendly. I can relax knowing that all payments are attended to and I can focus on my son's development and my mental well-being. The team at Aspect is friendly, approachable and responsive. My emails are attended to quickly and any questions and uncertainties are handled sensitively and in a caring, confidential manner. It gave me great confidence to engage Aspect as our plan manager as other NDIS participants and allied health providers advised me that Aspect was reliable and had a good reputation. Our catchups are always useful as Aspect gives me valuable updates and information on some of the core services which my son may need. This is a value-added service to me.

Rosa says: I think your company is amazing. I never have to stress as you guys get things done quickly and efficiently. One less thing I need to worry about. Keep up the amazing work.

Thank-you for all your kind help

I am a mother of two children on the NDIS. When I contact Aspect Plan Management I am able to speak to a team member 9 times out of 10. They are happy to answer my questions regarding our plans and any outstanding invoices. The staff are easy to talk to and will call to check in on me and my family. I find Aspect Plan Management to be professional and I would recommend them to anyone looking for a Plan Manager.