Aus Care Community Services Pty Ltd

As an independent Support Coordinator in the NDIS space, I work with many disability providers - and Aus Care Community Services genuinely stands out. It can be challenging working with providers who constantly flood you with their services yet don’t understand NDIS processes, compliance, reporting requirements, or how Support Coordination actually works. ACCS is different. The Service Coordination team truly understand what Support Coordinators need. With real experience in support coordination — not just managing a roster - they prioritise clear communication, participant goals, and risk management. Their team supports participants with complex needs, NDIS hospital-to-home transitions, and community reintegration, always delivering professional, person-centred disability support services aligned with NDIS plans. A reliable, ethical NDIS provider I confidently recommend.

As a real estate professional in Sydney, I recently dealt with a tenant living with an intellectual disability who was at risk of losing their housing. It was a complex situation and outside my area of expertise, so I began looking for a trusted NDIS provider who could help support the client. I reached out to Nicole and the team at Aus Care Community Services, and they were incredibly responsive. They took the time to understand the situation and quickly organised the appropriate NDIS disability support services for the participant. Their team worked closely with the client and relevant stakeholders to stabilise the situation and coordinate the right supports. Thanks to their experience and proactive approach, they were able to transition the participant into a safer and more supported living situation, helping them avoid homelessness. It was reassuring to work with a provider that genuinely understands how to support people living with intellectual disabilities through the NDIS. Nicole and her team were professional, compassionate, and highly knowledgeable. I would confidently recommend Aus Care Community Services to anyone looking for a reliable NDIS provider in Sydney supporting participants with complex needs.

As my mother’s daughter and nominee, I am truly grateful for the support she receives from Aus Care Community Services. For us the transition to receiving additional help and support with mum has been one we will forever be grateful for. With Aus Care community services mum and I both from the very beginning felt accepted and heard. Donia is an exceptional NDIS support worker who treats my mum with dignity, patience, and genuine compassion. She provides assistance with daily living activities and personal care while always prioritising my mum’s safety and independence and making sure my mum is comfortable and happy. We are also very thankful for Jennifer and Nikki, my mum’s support coordinators, who ensure everything runs smoothly and that her NDIS plan is managed professionally and efficiently. Their communication, organisation, and advocacy give our family real peace of mind. I highly recommend Donia, Jennifer, Nikki, and the entire team at Aus Care Community Services to anyone looking for a reliable and registered NDIS provider in Sydney.