Balance Group Australia Pty Ltd

I spoke to Tenika by phone on the Monday. She was very helpful with her knowledge of the item I was inquiring about. Also in giving me directions to where the shop was located. On the Tuesday Chantelle showed me the Peak Rollator & explained the workings of it. Then made sure it would fit in the boot of my car. It did, so I brought it. I was VERY Impressed with BOTH of these young Ladies. Also the lay-out of the Store with so much to offer & being Local. Thank you from a very Happy Customer.

Been a 30 year old woman living with a disability I have always struggled to find people who will engage and help me. Today Tenika showed me her beautiful rose gold rolio walker. It was so lovley to see how much she cared and was genuinely excited for me because I was so happy finding this walker. It truly does make a difference to someome day receiving the support and enthusiasm i did today off Tenika. I look forward to seeing you next week and ordering this walker Emily

I came into the Browns Plain store today and Tenika went above and beyond to assist myself and my partner. Dragging out all of the scooters from her store so we could have a trial outside thank you so much for your time today we appreciate it and we'll definitely back into see you again thank you Tenika

Just wanted to say a massive thankyou to Tenika. She was so calm and patient with my mother in store assistant her through this very different transition stage of my mum requiring help to walk now. Tenika you made this experience so easy for our family Thankyou!!!

From the moment I walked into Balance Mobility Browns Plains, Tenika made everything easier. I was juggling more than that day – stress, pain, and decision fatigue. But somehow, she saw through it all. She didn’t just help me find the right equipment – she made me feel seen. Tenika walked me through options, actually listened (rare these days), and treated me like a person, not just a customer. She even helped walk through and explained everything in plain language, no salesy nonsense. Her energy? Absolutely wicked – in the best way. A mix of heart, humour, and hustle. Tenika, if you see this: you turned a hard day around. Thank you. If you’re looking for real support, not just a mobility device – go see Tenika at Balance Mobility in Browns Plains. She’s got heart, brains, and damn good customer service. 10/10, would trust her with my walking frame and my family