Blue Kite Support Services Pty Ltd

I've been with blue kite for 12 months. Until I realised all their stuff are lier and back stabers that reported me to rspca about my dogs they wanted me to get rid of them I said no they are my family all because they lied and said that they never get fed they here a twice week how would they know. I know pure chihuahua they are small and skinny it's their breed 🤧. They got me a bigger package but I only got 3 extra support hours So il left blue kite I got more hours at comfort and care Wouldn't anyone use them if you your animals are resk of going to rspca i staff bettend to care about you but don't She doesn't have the right stuff to handle many illnesses. none of her stuff amature either to be support worker

Things started out ok, however once my support needs increased and I required support workers who had certain skill sets things got frosty. After having some legitimate concerns about one or two of the support workers i was told by one of the owners that I was > " to picky" > on another shift when one of the owners filled in, we were talking and I happened to mention that I was going to hand over some other shifts to another company as blue kite didnt have the capacity to fill all the shifts I `required. the owner argued with me and confessed that they were intending to end my services that night essentially leaving me without supports (without following procedures to end services set out in the agreement) > they prioritize worker shifts based on favoritism and client wants rather then needs based on skill level & qualification for example I was at one point refused a worker I needed for a particular shift because apparently another client refused to be flexible and wanted them more. another example they hired a friend who was not in any way qualified to be a support worker and was on maternity leave from another job.(not in any way related to disability) on another occasion I had a buddy shift with someone I had actually requested to work with ,but instead the owner refused to adhere to my wishes and literally told me that they would continue to give the shift to the friend of theirs who was not a support worker.

As a support coordinator, Blue Kite is my first choice for in-home and community access support referrals for participants with simple or complex needs, plans big or small. Britt, Tyler, and their amazing team, tailor their supports to the individual needs of their clients and treat them with the respect and dignity they deserve. Their warmth and sincerity was apparent upon meeting them and they’ve continued to impress me over the year or so that I’ve known them.