Registered NDIS provider

Connect2care

Name: Connect2care
Address: Melbourne, VIC, AU
Telephone: 1800 950 288

Melbourne, Victoria

ABN 23 629 652 160

3.02 reviews

Services

NDIS services offered

Support categories this provider is registered to deliver.

Customised Prosthetics

Positive Behaviour Support (PBS)

Exercise Physiology and Physical Wellbeing

Therapy Services (OT, Speech, Physio, Psychology)

Transparency

Provider facts

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NDIS registration: Registered
Australian Business Number: ABN 23 629 652 160
Listing verification: Not claimed
Google rating: 4.3 from 61 reviews
Clickability rating: 3 from 2 reviews
Register record updated: 29 Sept 2026
Locations & service areas: 8 outlets listed

This provider has not claimed its listing, so details like website and accepting status may be incomplete. Always confirm with the provider directly.

Data sources How we rank providers

Reviews

What people are saying

2 published reviews, sorted by most relevant

Write a review

Clickability Phone Review

Clickability

15 Nov 2021

I'm happy with the service. Everything is going to plan. The OT people are amazing, are really understanding and work around my hours. They have really good communication and I'm really happy with them. I'd love for them to keep this great communication. However, I am am disappointed with the Speech Pathology service. They didn't look at the available hours I had listed in my application and offered me hours I wasn't available. To give them five stars I'd like them to be more understanding about my availability and read the notes I put in my application.

Clickability Phone Review

Clickability

15 Nov 2021

I actually removed myself from their waiting list. I was advised they had a speech therapist for my son, and they said it would be 3 weeks. Three weeks turned into 6 months. And every time I contacted them, It kept being pushed back. I specified that my son could not use telehealth when I signed up. I said specifically that he needed face to face, to which they said they had someone for me. Then the tune changed, after I'd already signed up, and they said unless we used telehealth we would have to wait more time for a provider. I would like them to be realistic with time frames because she specifically said she'd have someone in 3 weeks. I just wanted honesty and realistic expectations from them. In the end I rang up begging my old speech therapist asking if they had anyone for my son. After I had sent them telling them to remove me from the waiting lists, they sent another email saying I would be another six months and asking if I'd considered telehealth. Even though I kept repeating to be removed from their database, I continued to receive marketing. It was not a good fit. The biggest problem was that they didn't actually have people who could service the specific days I said I needed. The were not honest about that. They did try with the communication. They at least did tell me there was a waiting list, so that's why I'm giving them two stars.

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Locations

Outlets

8 outlets listed

Connect2Care - VIC - Caulfield

Head Office

Caulfield, VIC

1800 950 288

Mon–Fri · 9AM–5PM

Connect2Care - SA - Adelaide

Outlet

Adelaide, SA

1800 950 288

Connect2Care - ACT - Canberra

Outlet

Griffith, ACT

1800 950 288

Connect2Care - QLD - Ipswich

Outlet

Ipswich, QLD

1800 950 288

Mon–Fri · 9AM–5PM

Connect2Care - NSW - North Parramatta

Outlet

North Parramatta, NSW

1800 950 288

Mon–Fri · 9AM–5PM

Connect2Care - WA - Rivervale

Outlet

Rivervale, WA

1800 950 288

Mon–Fri · 9AM–5PM

Connect2Care - VIC - Sunshine

Outlet

Sunshine, VIC

1800 950 288

Mon–Fri · 9AM–5PM

Connect2Care - QLD - Yeerongpilly

Outlet

Yeerongpilly, QLD

1800 950 288

Mon–Fri · 9AM–5PM

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