Delphi Community Services Pty Ltd

I am writing to express my outrage and disgust with Pegus Care. This company has demonstrated gross negligence in their care and supervision of a young, violent girl under their watch. This girl is frequently allowed to roam the streets of Kingswood with no clothes on, creating a disturbing and unsafe environment for everyone in the neighbourhood. On multiple occasions, she has stolen shoes from our front door. The situation reached a shocking new low today when she, accompanied by her support workers, broke into our home while we were present and stole items from us. This invasion of our home is completely unacceptable and has left us feeling violated and unsafe. The support workers stood by and followed her into our home, also invading our privacy. The support workers from Pegus Care did nothing to prevent this or to address the girl’s dangerous behaviour. Their lack of intervention and disregard for both her safety and the community’s well-being is appalling. This company clearly fails to provide the necessary care and supervision, putting both their clients and the surrounding community at risk. I urge authorities to investigate Pegus Care immediately and take action to prevent further incidents. This level of negligence cannot be allowed to continue.

Very disappointed with the staff of Pegasus who allow people under their care with mental health issues, to actively harass and intimidate the citizens of Austral and west hoxton (including females), for money at local shopping centres. Unfortunately, my pregnant partner and I have experienced this personally on multiple occasions. The owners in other reviews have stated that their staff are "trained to indentify and handle" these situations, however their staff do nothing, but allow the behaviour and sit back chatting amongst themselves. It is even more dissapointing to see multiple people raising the same concerns within the local community, only to have the owners blame the people raising their concerns and sharing their own experiences, rather than accepting accountability of the lack of actions of their staff. People with disabilities and mental health issues all have a place in society, but allowing your clients to harass and intimidate members of the local community (in particular the women) while your staff do NOTHING to prevent or deter the behaviour, is completely unacceptable. I truly hope Pegasus puts immediate plans in place to remedy the community's concerns.