Registered NDIS provider

Genu Karingal St Laurence

Geelong, Victoria

ABN 74 614 366 031

4.118 reviews

Services

NDIS services offered

Support categories this provider is registered to deliver.

Housing & Tenancy Support

Supported Independent Living (SIL)

Assistance with Travel and Transport Arrangements

Personal Care & Daily Living Support

Group Day Programs

High Intensity Daily Personal Activities

Domestic Assistance & Household Tasks

Social Activities & Participation

Transition Support (School, Work, Housing)

Positive Behaviour Support (PBS)

Capacity Building & Life Skills

Therapy Services (OT, Speech, Physio, Psychology)

Specialist Disability Accommodation (SDA)

Support Coordination

Employment & Education Support

Supported Employment & Disability Enterprises (ADE)

Transparency

Provider facts

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NDIS registration: Registered
Australian Business Number: ABN 74 614 366 031
Listing verification: Not claimed
Clickability rating: 4.111111111111111 from 18 reviews
Register record updated: 29 Sept 2026
Locations & service areas: 22 outlets listed

This provider has not claimed its listing, so details like website and accepting status may be incomplete. Always confirm with the provider directly.

Data sources How we rank providers

Reviews

What people are saying

18 published reviews, sorted by most relevant

Write a review

Madison

Clickability

2 Mar 2016

They organise some really nice days and a cool night out. They all have fun. All the staff are really awesome because they look after the group and they take us to the football club and we practice football there. “This review was originally for St Laurence which has now merged with genU”

Sundari

Clickability

22 Aug 2015

I think the bigger the organisation the more the left hand doesn’t know what the right hand is doing, IF it is not diligent to see this doesn’t happen. I just wish Karingal would make my co-ordinator my rosterer too – that used to work MUCH better than the system they have now. I also wish they would send my invoices to me as well “Green Pie” – my financial intermediary. And Karingal’s timesheets are not great; they are not even sent to me to “check” them when they send them to ‘Green Pie’. They expect your support worker’s’ timesheets to be submitted on the Friday BEFORE the fortnight ends – which creates real headaches when workers have to report to Centrelink as well and “does MY head in”! Whoever heard of payslips going in before the workers have done the work. Height of inefficiency it seems to me. I am not going sign their “Service Agreement”. I will scan it in and make it more individual for ME. I’ve read it and it’s pretty good, EXCEPT it’s not MINE. On the plus side, in my experience, Karingal tries their hardest to give me workers that suit my personality. I really like the two I’ve got now. . . And a team of workers from HQ are trying their `best to build new houses for people with disabilities. “This review was originally for Karingal which has now merged with genU“

LesleyB

Clickability

14 May 2015

Unfortunately, as a client of Karingal since it bought out my previous service provider around 2000, my ongoing experiences have proven that the biggest isn't always the best. One of my most frustrating complaints about Karingal management is their total disregard for individual needs, likes and dislikes which seems to reflect a lack of understanding of the role they are expected to have in my life and little empathy for what it means to be a working, social and independently focused woman with a physical disability. Despite my numerous requests for a more organised, efficient and effective method of covering fill in shifts I have found myself without carers for morning, dinner and tea shifts. Recently I did not have my dinner shift covered which meant I was left not being able to go to the toilet from 11:30am to 10:00pm. This meant that I had to restrict my fluid intake that day. Another frustration is that quality carers are hard to find, and Karingal like other service providers struggles to attract them. However, too many of the fantastic, committed and compatible carers they have sent my way, become disillusioned with the Karingal culture and practices, that they leave to go to other agencies while some have left the field all together. It is devastating to build a healthy working relationship with someone you respect to have them leave because they can't tolerate the managerial style and culture of the service provider you are with. "This review was originally for Karingal which has now merged with genU"

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Locations

Outlets

22 outlets listed

Wembley Office

Outlet

Wembley, WA

1300 558 368

Daily · 8AM–4PM

Wyndham

Outlet

Werribee, VIC

1300 558 368

Daily · 9AM–5PM

Nearby

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