Proactive Behaviour Analysts Pty Ltd

We had a very disappointing experience with Proactive Behavior Analysts. Communication was poor, and their accounts manager lacked professionalism and empathy. They changed payment terms to bank transfer only, which was unsafe (scams) and inconvenient. If you miss an invoice, services can be altered without mutual agreement, and if you try to disagree, they will cut services entirely. Privacy practices were questionable—an email about our payment issues included a staff member who had nothing to do with accounts. It's clear the company prioritises profits over participant care.

We have been with Madhura from last 3 + years. My son was nonverbal, had behaviour issues like throwing and pushing.Madhura has been amazing, her strategies and her program work like magic on us. He got toilet trained within first 1-2 months.He is verbal and minimal behaviour issues now, all thanks to Madhura's hard work over the years. I can't thank her enough to be the part of our journey and guide us through it. We wouldn't have come this long way without her.Madhura is highly professional, extremely good BCBA.She is always available whenever we are in need, just a phone call away if any issue comes and I highly appreciate it.I haven't seen any BCBA working like her.I highly ++ recommend her guidance.❤️Love your work and hard work Madhura🙏🏻.