The Frank Whiddon Masonic Homes Of New S

Hello, our dear mum Olga was here for 2 and half years ,in Sir David Martin -Leslie Locke Building . The Nursing ,Catering and even Cleaning staff were like family to her.They became our family too.The RN's have the biggest hearts & are so compassionate.We adored them all. Sadly mum has entered eternal life & pain free.We will never forget each and everyone of them ,But Mr Whiddon they need more nurses please.. Thanks for being part of our lives .

Recently I visited a family member at the Whiddon site at Glenfield. The rooms, open area and all other amenities were so clean. The place had a positive vibe and when you crossed a staff there always greeted you will a hello. Chris Mamarelis your aim to keep staff so patients get familiar with regular faces seems to be working very well. Congratulations Whiddon on a superb job that you all are doing.

Called in to get information regarding dementia patients and how they are looked after and how to potentially sign someone up. I was transferred 5 times, finally got through to the right department for the lady to say “ummm” and hang up on me. Called back to again get information for the lady on the line to ask if they have age care and to provide their number so they can see their budge !!!!! Not impressed and won’t be signing loved ones up here especially if they have dementia or need help in other areas! Very sad.

If i could give 0 stars I would. They do not know how to listen to the families about the medications your loved ones should be given. They do whatever they want and my grandmother has passed away because of them. They did this and it’s their fault. They do not care about your loved ones. Do not send them here.

My mother in law was at Whiddon Easton Park for about 4 years until her recent death. I always found the staff from nursing to the kitchen staff extremely engaged and empathetic. In the final month she was sent back to Whiddon Easton Park for palliative care. Some of the staff members sat with her when we were running late in the morning. I will always be grateful f the care she received.