Claro Disability Services

Best company in 26 years. Made being in a wheelchair allot easier. Shifts always covered, reliable staff & everyone in the office pleasant to deal with on the phone. Would rate the company 10/10

Around 10 months ago our family was searching for a new care agency to provide Personal Support Workers for my sister after many years of being with another agency. We sought the advice of a few professionals in the industry and were directed towards Accommodation and Care Solutions. We have been so happy since joining ACARES. Their staff are all lovely and very welcoming and they have provided us with a number of very efficient, kind, caring and professional Support Workers to care for my sister in our home. Each Support Worker has been carefully chosen for us and matched specifically to my sister’s care needs as well as her personality, which was very important to us. Any requests to our coordinator are attended to immediately and this results in most of the stress and worry being taken away from us when trying to manage my sister’s care needs. We haven’t looked back since joining ACARES and would highly recommend them to anyone looking for Personal Support Workers.

I think the office staff are really incredibly friendly and so easy to talk to. Generally I take awhile to warm up to people and Accommodation and Care Solutions have made it easy, I feel like I’ve known them all for ages. What is really excellent is that all the staff are so positive and chirpy, sometimes when they call it’s hard to differentiate between all of them, they are always happy! Care staff have been great too, one in particular I call her Florence Nightingale, nothing is too much for her. I would give the staff a 10 out of 10. I’ve had a couple of carers that I’ve had a problem with but as soon as I’ve told staff they’ve rectified it immediately. They’ve sorted it straight away. Overall this is a terrific service. I am very happy.

Hi, I would like to say how great it has been for myself since we had Acares become part of our care team. His carers have been so sensitive to his condition and the phone staff so accommodating to our every need and request. Our current Case Manager and the previous ones have always been available to us and always dealt swiftly with our timetable issues and all else we have had problems with, dealing very effectively and quite smoothly with every dilemma, so we have never been stressed and worried about what would happen when difficult situations have arisen for us. Both of us are very happy to have found you and are very pleased with the team we have around us. Thank you to all of you.