Community Living Options Incorporated

Unprofessional, unreliable, be really careful choosing this agency they don't care about you

My experience with clo was an absolute nightmare. I felt unsafe and very uncomfortable with my supports. I wouldn’t even recommend using this company to my worst enemy. Absolutely disgusting behaviour from support staff and management. They should be shut down. I am in such disbelief that they can treat clients the way I was treated. Just appalled by how they are still running. Horrible ndis provider and honestly don’t know how they have managed to keep the company going with the way they operate. I have more issues now than I did before I was forced into this company. Absolutely no respect for anyone with a disability or mental health.

Professional staff.

I'd give this no stars if this was an option. They breach their own service agreement, they do not provide supports to meet the needs of their clients, if you go there, there are no carers to be found.. residents are left waiting with no one around. They provide no communication that is honest, and they certainly don't treat residents with courtesy and respect or provide enough notice and certainly not in writing as they state in their contract and they seriously breach the Disability Services Act (National Standards for Disabilty Services) 2013. Their service agreement states for participants to see the Ending the Service Agreement but in that section does not let participants know how they can end it. Clients rights are not respected and id watch this space for a future Royal Commision and federal inquiries for multiple catastrophic breaches against this government run facility. An investigation needs to start now..multiple reports that are swept under the rug.. just watch and wait