Kath Keena
Google MapsSupports are brilliant and the team is friendly.
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9 published reviews
Kath Keena
Google MapsSupports are brilliant and the team is friendly.
Theresa Boyes (Tess)
Google MapsI have only just signed up with Grosskopf - but already I am astounded at the level of service and inclusion provided. From prior experience with a Plan Manager, I had no idea what was available to me with this service. I expected for them to just take care of the accounting side of things and if I were to need something additional, that I would need to contact them. How wrong I was! You are included and consulted every step of the way. Surprisingly to me, the result of this is I feel more empowered in my NDIS journey and this has certainly flowed on to how I view my choice in other service providers. Thank you Grosskopf - I am totally impressed.
Christina Batyk
Google MapsHad the most worse experience ever. I am a Independent Support Worker. The lies from their staff whilst chasing up unpaid invoices. They were never consistant with paying invoices. Their excuse were they were understaffed, covid and that some days they have more invoices than others. I was triple paid 3x same pay. Keep in mind this is my clients NDIS Funding they are throwing away. Also another support worker I know had all the same problems. Now if this is happening to us over the 3 short months I went through them, how many others has it happened to? If I was not honest and true to my person I deserve I would of scored myself a extra almost $3000. The funding he has it to better his life not take life away from him. Please stay clear of this company they are untrustworthy, liars, frauds and rude custmore service.
Maysagi -chan
Google MapsI am an NDIS participant who has encountered significant issues with my service provider. I have been billed for services that were never delivered and have been overcharged for hours, despite providing evidence to my coordinator that the service providers departed much earlier on the specified days. Regrettably, no refunds have been initiated, and I discovered these discrepancies independently. Over several months, I have been contacted by providers regarding unpaid invoices, because their attempts to reach my coordinator have been unsuccessful. Its been a month and I have persistently requested a detailed breakdown of these invoices, only to be met with responses such as, "I don't have time between meetings." Escalating the matter, I contacted her supervisor but have received no response. Meanwhile, I continue to be charged for invoices without any clarification. Based on my experience, I advise others to exercise caution when considering services from this provider.