Just Better Care Macarthur

My country is severe.

Just walked past.

I strongly recommend NOT using this service. They take family members out of family homes and put them into group homes, and away from family not doing the doctors appointments or medical appointments keep them from the goals setup for them to do. Keep them from contacting family and make threats over text messages. Totally unsatisfactory and unreliable. Stay away from Just Better Care. My rating is ZERO.

The staff in the field are great. But since my coordinator has left it feels like I'm just a number to the office staff. Where as before it felt like I was being well taken care of n staff in the office knew my name and my situation.

Support workers are not trained properly and neither are the Co ordinators nobody seems to know what they are doing. They are rude and obnoxious all but the COINTREAU who has no idea how bad the Co ordinators are. I believe Michelle has no idea also. Don't waste your time, I have heard also, so.many complaints from both support workers now and the clients