Orthokids Pty Ltd

DO NOT GO HERE FOR HEAD ASSESSMENT. This place was nothing but dodgy. Obviously they just want to sell there 2k helmets to concerned parents. No advice was actually given accept 'it's your choice to fit a helmet'. Which obviously means they don't need it if they are not really recommending. They were very bad at giving information or advice and were veryyy vague!! They subtly made comments though to persuade us to go with the helmet and would say nothing positive to make us feel it will get better. Whilst the website states 70 percent of babies only need repositioning advice (therefore only 30 percent get helmets fitted) I asked what percentage of babies get helmets fitted and they told me 80 percent hahah okay!! It got awkward lol When i called to book an appointment I was told private health could be used if you have extras. This is also on the website. The place did not have a hiccaps machine. Here's why.... because head assessments is not covered by private health. I can confidently say this because we hold the absolute top cover gold corporate 90s health insurance. So if we are not covered, I would doubt anyone else is. Lastly they sent half the results mmmm I emailed them and also called to get the remaining results and have contacted them third time. Still waiting. Nothing but bad vibes from this place. Parents if you are concerned see a peadiatric chiro/osteopath or physio.

The team at Orthokids Surrey hills have been amazing to deal with. Every time I reach out they go above and beyond. Exceptional customer service always. Highly recommended there extensive and knowledgeable team which we have utilised for the past 6 years.

Jude took our appointment with our little boy and she was absolutely fantastic and very patient after we had a poo situation halfway through the consultation.

I cannot recommend Orthokids enough! My husband and I were put at ease by all the staff and never felt like our daughter wasn't being looked after at any point. For such a traumatising time, Orthokids gave us a really positive experience.

We had a fantastic experience at Orthokids today! The reception staff were friendly and welcoming, the waiting room was the most kid-friendly waiting room we have experienced, and Pete the Orthotist immediately helped my very busy 3 yr old son feel comfortable with his friendly smile and genuine enthusiasm. The advice Pete gave me as a parent was thorough yet easy to understand, he answered all my questions with genuine interest, and he was clear about the costs involved right from the start while seeking to do the most affordable yet beneficial treatment for my son. I would highly recommend!