Prime Performance Physiotherapy

I've been with Prime Performance for a good while and in that time found the gym and exercise physiologists v.good ... knowledgable and friendly. My only reservation is " no pool" at Ipswich centre.

Have been going to the new Ipswich facility for about 4 months mainly dealing with Jack, the Physio, who is excellent and has alleviated some of my aches and pains in the shoulders. Have also now joined a group exercise class with Amanda who I worked with previously. She is a great trainer and is very into any group she works with. I'm posting this review as Elyse, one of the friendly staff at the centre gave me the opportunity to express my views here.

Nick is an exceptionally skilled trainer whose assistance has been instrumental in addressing my ongoing injuries. However, it is regrettable that there is a notable absence of fundamental equipment at the facility. My injured wrists would greatly benefit from the availability of an Ezbar, a resource that would undoubtedly yield remarkable results in my rehabilitation journey. Additionally, the absence of a seated row machine is also a significant drawback. I eagerly await the resolution of these equipment deficiencies, as I am confident that once they are addressed, my satisfaction will be complete and I will gladly upgrade my review to a five-star rating.

Thank you for nothing. Was refused bulk billing as an aged pensioner. Had to pay full amount and told would receive some back from Medicare. Didn't and had to make enquiries through Government Office. Then made to get copy of invoice that was done at local library. Have no interest in completing my referral through Prime Performance.

The EP’s at Prime Performance has increased my mobility exponentially. Before I started going 3 days a week I had approx 6 falls within a 4 month period up until I retired at the end of December 2023. I’ve had no falls since September 2023 and I put it dow the PP and their EP’s. They’re all so professional and friendly, it’s a pleasure to go there.