Reliant Health Care Pty Ltd

We appreciated the professional and caring attention the Reliant team provided to our 96 year old mum after her accident. The entire team we dealt with were all warm and caring and have assisted in allowing this 96 year old lady to remain independent.

Ronelle and the team at Reliant have provided excellent care for our friend for the past two years, enabling her to live at home for as long as possible. This has included case management of all her appointments, flexible carers to get her to appointments and back, carers who were able to form a genuine bond with our friend, nursing and physiotherapy visits in the home, thoughtful liaison with us (her guardian and PoA) and help for us navigating the bureaucratic challenges of aged care in Australia. When the time came for our friend to move into aged care the daily carers and case manager helped enormously, both practically and psychologically, despite this being the end of their business with her. We are very grateful that the rehab team at the hospital suggested Reliant.

A family member was diagnosed with stage 4 metastatic cancer out of the blue with immediate family members based interstate and travelling overseas. Whilst navigating health insurance and Medicare was a steep learning curve, the process of engaging with Reliant for care was exceptional. Efficient, effective with the perfect balance of empathy. We couldn't have been happier with the quality of carers put forward for consideration and the performance of the chosen carer, the administrative parts of our engagement with Reliant as well as the communication between ourselves and Reliant. Services included transport to and from oncology appointments and light shopping/household duties - we would have no hesitation engaging Reliant further should circumstances have required. Most importantly the family member was at ease with the carer. Could not recommend more highly.

I would like take this opportunity to express my sincerely appreciation and gratitude to Reliant Aged Care, a company I have proudly been apart of for over three years and continue to work with. From the beginning the support I have received as a carer has been outstanding. The management and team members are always approachable supportive and genuinely willing to help whenever needed. The company consistently provides high-quality quality training and ongoing going professional development which has helped me grow in confidence,skills,and knowledge so I can deliver the best possible care to my clients. What truly sets Reliant Aged Care apart is the professionalism and genuine care shown by everyone in the organisation. The team consistently deliver a VIP, top quality service to clients, always putting their wellbeing dignity and comfort first. As a carer working with Reliant Aged Care feels like being part of family .it feels like home. A place where teamwork respect and compassion are valued. We work together with a shared goal of delivering excellent care and making a real difference in our client's lives. I am proud to be part of such an exceptional organisation and truly grateful for the ongoing support and encouragement I receive. Kind regards Lulu