Top Positive Behaviour Support (PBS) Providers in Australia

Positive Behaviour Support (PBS) is an evidence-based, person-centred approach that helps NDIS participants who display behaviours of concern to have a better quality of life. Rather than simply managing or suppressing behaviour, PBS seeks to understand why behaviour occurs and to change the circumstances and skills around it, so the person's needs are met in safer, more constructive ways. It is delivered by qualified behaviour support practitioners.

Behaviours of concern — such as aggression, self-injury, or property damage — are usually a form of communication or a response to unmet needs, distress, or an environment that does not suit the person. A PBS practitioner conducts a functional behaviour assessment to understand the reasons behind the behaviour, then develops a behaviour support plan with strategies to improve the person's environment, teach new skills, and support the people around them to respond well.

A central goal of PBS is reducing and, wherever possible, eliminating the use of restrictive practices — anything that restricts a person's rights or freedom of movement. Where restrictive practices are in place, the plan works to reduce reliance on them over time through better support and skill-building. This work is subject to strong safeguards and oversight to protect participants' rights.

PBS is funded under capacity-building supports for improved relationships. It typically involves assessment, plan development, training and coaching for families and support workers, and ongoing review as the person's needs and circumstances change. Success depends on everyone around the person implementing the plan consistently, so building the capacity of the support network is essential.

When choosing a PBS provider, look for suitably qualified and registered behaviour support practitioners, a genuinely person-centred and evidence-based approach, and a strong focus on skill-building and reducing restrictive practices. Ask how they involve the person and their support network, and how they measure improvements in quality of life, not just reductions in behaviour.

Reviews and recommendations can help you find practitioners who are skilled, respectful, and effective. Compare providers on their qualifications and experience, the quality of their assessment and planning, and their commitment to upholding the person's rights and building lasting positive change.