Arcare Aged Care

Wouldn't even give them one star but had no option. Appalling facility and appalling management.The way they treat the residents is disgusting. This place should be closed down.

Great aged care facility. Friendly staff. Very clean.

My mum was 93 when she passed away on 4th Nov. Last 3 years she was in care in this facility. Awesome care and attention with not a single complaint from anyone in our family during this time. Highly recommend.

Absolutely nowhere near the 5 star service they claim. - Serving cold food to the residents who wait for the second food service! - Unhealthy food for elderly that should be given nourishing food. - Food is beyond tasteless! - Staff complain about moving residents around the facility for leisure activities despite it being part of their role. - Staff tell residents not to bother speaking up to make a complaint as it ‘won’t do them any good’! - Staff that shouldn’t be in a carers role that treat residents like they are numbers, and management saying they can’t do anything about it. DON’T send your loved ones here! Appalling!

Arcare should be renamed “WE CARE” Let me explain; My wife has dementia and after caring for her during the last 3 ½ years it became time for her to go into full time care as I could no longer give her the care that she needed. I started looking for a decent care facility and believe you me there are some real shockers out there that I do not wish to name for fear of retribution But then I came across Arcare I visited 3 Arcare Aged Care facilities and could not believe the high standard of each one. Sara K was ever so kind, caring, and helpful with the transition for both my wife coming in and I losing my soul mate Her room is like a 5 star hotel that opens into a beautiful garden courtyard with air conditioning, TV, Foxtel, and Wi-Fi in her room. All the staff that I have interacted with from the managers Rajwinder and Samantha, Sarah K, Donna, all the loving, caring, kind nurses and carers to the cleaners and maintenance staff have all been extremely kind always with a hello and a smile on their face. My wife has many daily activities, healthy meals, and a very high standard of medical care, and wants for nothing Arcare regularly inform me inform me on all aspects of my wife’s care. Not long after my wife first moved in, she said “ I love it here everyone is lovely and the food is so good if I had to live anywhere, I would chose here” Thank you, all the staff who work here, knowing how well you all care for my soulmate has made it a lot easier for me to sleep at night I would rate Arcare Eight Mile Plains a 15 out of 10