Assure Plan Management

To date, I have had a fantastic experience with Health Assure Plan Management. Their customer service was exceptional, always responsive and clear. Communication was excellent, keeping me updated every step of the way. Their professionalism and attention to detail made the process smooth and stress-free. Highly recommend for anyone seeking reliable, top-quality NDIS plan management services.

Takes a lot to exceed my expectations but this service provider excels consistently. On the very rare occasion they make an error (hey, we're all human) they acknowledge and rectify very quickly. Their reporting service is top notch and flags potential evolving issues long before the official government systems do so. They have a lot of in-depth technical knowledge of the NDIS but their customer service is always easy going, friendly and supportive. We've gone thru a few Support Coordinators in the past 3 years but stayed with the same Plan Manager and for good reason.

We have had such a positive experience with Health Assure Plan Management. From the start, their team has been friendly, knowledgeable, and incredibly efficient. They take all the stress out of managing our NDIS budget and make the process so much easier to navigate. Invoices are processed quickly, questions are answered promptly, and everything is explained in a way that’s easy to understand. I highly recommend Health Assure to anyone looking for professional and hassle-free plan management.

Health Assure have provided a fantastic service to myself and my participants for Plan Management services. They are always very responsive to emails and phone calls and always willing to help guide me with any questions. They also attend to paying invoices quickly. A warm and friendly team providing excellent service.

I can see some of my own providers have left good reviews. It makes sense. In many years with them hsalth assure have never checked or contested an invoice and pay them in 2 days. This is amazing for providers. However they dont actually check invoices and anyone with an abn is paid. For vulnerable or self managed clients id caution using this company. Im also scared theyd retaliate against me for this review, which shows a bit about the landscape out there and if its participants first or profit. They pay any invoice, at all, that comes through to them.