Elleisha's Property Services Pty Ltd

I had skye out for my first clean thanks to the support of carers gateway and I am beyond happy with the outcome!! I also have had lawns done by their guys! Can't fault any of their work definitely recommend them to everyone.

Andrew and Ben did an amazing job on our hedge trimming. We wouldn't hesitate to recommend them. Such a hard working team.

Don't use Elleisha's, unless you enjoy staff not calling you and not showing up. I am an NDIS client, Wollongong branch. I've only had my cleaner once, but she did a great job (Nasrin). My carpet cleaner cancelled on Wednesday and they rescheduled for 10:30 the next day. I work, so my mum came over to let them in - by 11, nobody had shown up and nobody had contacted me. When I rang, they said he had a "sore knee" and would be another hour. I had to cancel the service. Today (Friday) I had a lawn service booked for 2pm. Owing to the carpet cleaning debacle, I rang just after nine to confirm and was told by Sharon that he would be there at "Two-ish, maybe three." Well, which is it? Were they going to tell me my 2pm was now three? At 3:30, I rang the office. They close at 4, but all I got at 3:30 was a recorded message saying they were closed and to call back before 4pm. I had a mobile number, so texted it. No response. It's now 3:58pm and no lawn service, no communication from the business as to why, and they're not answering their phone. I have no idea what to do now. For all I know he'll rock up at dinner time like nothing's wrong. All because I am disabled doesn't mean my time isn't valuable and that I'm some kind of shut in who is always home and doesn't care if they show up two hours late or not at all.

The staff members can't wait to leave. 1 left 30 minutes early without even telling me he was going or checking that I was happy with what was done. I definitely had some other things, within his scope, that he could have done in that half an hour. I had a cleaner walking out the front door with their equipment 30 minutes before the booked 2 hours was over. The staff member told me they had to leave early because their grandchild had something special on. This company is being used by places like Carers NSW to support vulnerable people during very hard times and the staff say things like "(clients) should just be happy they're getting some help...not standing around watching the clock. " Yes, I have notified Carers NSW and the business manager. Definitely do NOT recommend.

Absolutely thrilled with the service! The team was punctual, professional, and incredibly thorough. Highly recommend this business.