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Registered NDIS provider

Hireup Pty Ltd

Sydney, New South Wales

ABN 32 600 120 787

4.122 reviews

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NDIS registration
Registered

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Australian Business Number
ABN 32 600 120 787

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Google rating
4.3 from 487 reviews

Google Business profile matched to this outlet. Refreshed on the data refresh schedule.

Clickability rating
4.090909090909091 from 22 reviews

Reviews indexed from the provider's Clickability profile; last checked 29 July 2026.

Register record updated
2 Oct 2026

Last change captured from register refresh.

Locations & service areas
1 outlet listed

Outlet addresses and service areas come from NDIS register data via Clickability and refresh on the data refresh schedule.

This provider has not claimed its listing, so details like website and accepting status may be incomplete. Always confirm with the provider directly.

Reviews

What people are saying

22 published reviews, sorted by most relevant

sandymack22-events

Clickability
15 Jan 2024

HIreup it is aweful!!! unbelievable!!!. Found a worker who contacted me. I have my own way to interview workers that involves two hours phone interview to discuss the job and ensure that they are well informed about me and what the job, then I proceed to a meet and greet of 15 minmutes to half an hour to ensure that get to see what we talked about on the phone interview, if both of us are still willing and happy, I previously arrange a shift immediately and soon after the meeting and greet and I mean the same day. for example if we have the meet and greet is between 9am and 9.30am, and we are both happy, the shift starts at 9.30am for a minimum of 2 hours, but could be more if that is needed. I make sure that the workers agree to that. The reasons why are about not wasting any time as I need to move on if it does not work. And for them too. I have checked with NDIS and they said it is fine that as long as we both agree and I am not here to force anybody into anything. So, that is what I did when I first went to hire the first time with hire. I put an add and a worker responded I followed the process as explained above and after the phone interview, she agreed to a meet and greet and a shift soon after on the same day. Then she texted me about the meet and greet only. I don't do meet and greets only. As that is too much waste of time. So, I could not get hold of her and cold hireup to see what happened as I knew she was going to call them to set the meet and greet and the shift as she was a first timer with hireup too. When I talked to one of their customer service staff, he was told me he was concerned about having a meet and greet and a shift on the same day. Asking to explain and arguing about it. Like if I was trying to force the worker. And I said I don't force anybody but it is just the way I do the selection of workers as I want to find the right workers. But like he did not like it, I don't know why and question my reasons. I said it is not their business to question the way I select and manage the staff. That was the end of the conversation. Then, when I talked to the worker, she told me that HIreup was trying to talk her out of the job, and to find other clients. The worker answered back and said why do they care? that is they a like the job to be and she had no problems with that. Eventually, when I called to discuss how is it that you have these discriminating sort of ways, the senior person Cathy would not let me explain in detail my way to handle the hiring of worker and ask why. Cathy kept constantly interrupting me and not let me finish. And refuse to continue explaining. They are awful!!!! Who do they think they are!!! When talking about this, already people were making some bad comments about Hireup. What a bunch of bigots!!!!. No wonder why they don't have space to post on their facebook page. Otherwise, they would have lots of people putting their bad experiences here. I found a way and I will find a place to put a review.

JR123

Clickability
29 Apr 2020

We have been using HireUp for support workers for my son for almost one year now. My son has a profound learning disability and quite high needs, and must be supervised at all times. Through the year, we have had 8 different carers come into our home. And they have all been great. And with the online format, it is so easy to search, find, communicate with and book support workers. I highly recommend this service.

Wendy

Clickability
17 Jan 2020

I've been quite disappointed in a few things with Hireup. I have had people say they can do things, only to get out with and discover they have no idea. I had one person let me go during going a hill (I'm in a manual chair) when they had been told not to do so. I ended up having to grab the wheels really hard a do a half spin out to avoid being hit by a car. Several cars interiors have had food on the floor, seats not clean and nappies. When I called to complain about the car incident. They were rather nonchalant about it. Not impressed.

Ianbaird

Clickability
18 July 2019

We have had a great experience with HireUp. It was easy to post a job and within an hour we had a number of people contact us to express their interest. We met with the first person who responded and she is fantastic. She has been working with us for several months now and we are really happy with both the person, and how easy it is to approve shifts and pay invoices all online. Highly recommend.

Lynne

Clickability
8 Feb 2019

I joined hireup while travelling and they were great. My support worker was also new to the scheme so thumbs up

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Locations

Outlets

1 outlet listed

Hireup Pty Ltd
Head Office

Greenwich, NSW

02 9113 5933

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