Hireup Pty Ltd

I work for HireUp. You put a posting up and I can go read about you so I get a sense of what you need. I like that we agree on the job, and it's done. I log in, do the job and I get sent an invoice. I like that there are few steps. For my clients with limited mobility, they use HireUp because the process is more seamless and there's less to type.

We use HireUp for carers for my sisters. HireUp is good but very often the workers aren't trained properly. A lot of the time the workers just end up being babysitters but the flexibility of the system is good. More training for workers is needed.

They’re good. I had a few issues with billing but they were resolved.

I love the diversity of the people to choose from. There are so many networks to tap into, for example students who are studying occupational therapy, or people in their 70s who were teachers. I love all their different skills. The internet platform is really easy to use, to set up my son’s profile and match with people. I like that they’re linked in with Fighting Chance and Jigsaw too because it gives us other options and I like their values that they also had someone in their family with disability.

My support coordinator contacted them last year but didn't get a response. I have dyslexia so it's hard to use the site. It's confusing that they're providing a portal for matching rather than an actual service. It wasn't clear that I still had to make my own team of workers. It would be good to have the right information when I first get to the website in a way that I can understand it.