Melissa
Google MapsThis company has outstanding customer service. We've had a chair for a few months and are absolutely loving it! It does it all. No need wait for a appointment in person when we can jump in our chair whenever we want, even in the middle of the night. We had a minor problem that turned out to be that the arm hadn't been put on properly when it was delivered (the arm air didn't inflate). It took us a bit to call to get it sorted. When we did call, I spoke to Cassie who got us sorted for a visit from the tech in two days. She also took the time to answer all my many questions on how to use the chair settings better (There are so many ways to customise your massage!) The tech Steven was also great. He was friendly, well mannered and informative. He spent time explaining what he was doing and how the chair worked mechanically, which gave us a lot of confidence in its quality. I definitely recommend this company, their service is exceptional from start to finish! Well worth investing in a chair from Masseuse if you're looking to buy one.