Mcarthur Community Care (Vic)

I haven't been with them very long, but their communication so far has been great. Compared to other previous agencies, I really like them and there's been clear benefits. I can't think of any potential improvements.

SA Review I've found them excellent, the organisation is really good in terms in getting clients organised and doing matching. I'm a support worker and have been for about a year. I have had an interview with any potential clients and I've always met the clients I have worked with permanently. We do that to make sure we're a good match. They're great at organising shifts and covering shifts. They let the clients know if I'm meeting someone if I'm covering someone else's shift. I've never experienced any problems. The staff are accommodating and professional – I'm really impressed.

SA Review My son uses their disability services, we've found them excellent. Their communication is excellent and their response time is great. They will usually get back to me within the day. We're one of their first customers and I can't fault them. They are very approachable and have taken everything I've said onboard. The staff are very well trained. I'm very happy with them – they're a role model to other disability organisations! The only thing I would say, and this is across the board for disability, there are a lot of females, and it would be great to have more male workers. I know McArthur have tried really hard to recruit men. They seem to have a high standard of staff.

SA Review I'm Support Worker at McArthur Community Care SA – I've been working there for just over 12months and absolutely love working there, they are very supportive and help in any way they can. They are very organised and supportive of their clients and their needs. You can feel free to ring them and they'll go out of their way to help us help the clients and they'll help me as a worker.

SA Review I have personal support from McArthur Community Care, I find them excellent, I'm very happy with them! The person who comes in the morning comes with a smile and is always happy and in a good mood. The rest of the girls who come for my care are excellent too all of them. They help clean, help wash, they help cook for me – the food is always beautiful and they're really willing to learn to cook what I like. If there is every an emergency or if I need help, they are always there for me.