My Plan Manager

I've had the plan managed with My Plan Manager and the year is nearly up. Though they have paid the invoices that I've sent, it has been a rough journey. Invoices had to be chased up for payment on numerous occasions, payment instructions were not followed on numerous occasions and the staff are always "new" when you talk to them on the phone so they are not able to action the request. Overall, poor customer service.

My Plan Manger is great – she's great! She's made my bills seamless. I don't have to do anything. I send her invoices she pays it – it's great!

After my 1st experience with another organisation I can highly recommend My Plan Manager. Apart from courtesy and assistance they have provided me with an email version of a letter to send to my service providers (big help). This essentially means i don't have to be in the middle, my providers deal directly with them. They are always polite, efficient and extremely easy to deal with and have assisted me in support to find providers whilst my previous financial intermediary would not do at all. BRAVO My Plan Manager