Myhorizon

We were visiting Indigiscapes nextdoor and wanted something for lunch however we were informed that we needed to book ahead if we wanted to have a place in their establishment. So we wandered next door and ate at the cafe at Myhorizon. We found that the service was outstanding, the food was very good and the prices were very reasonable! We will definitely visit this spot again.

Thank you to Tim and Beautiful Staff at MyHorizon. MyHorizon were outstanding and went over and above in accommodating our Metro South Consumer Network Event. They supplied all that was needed from top catering to high end technical equipment, but mostly more important an amazing service from Staff that were so friendly, helpful and efficient. Highly recommend MyHorizon for any event. Our recent event was successful due to their great work and stunning venue . Thank you MyHorizon, we will be back.

Great experience at MyHorizon. Tim was beyond helpful in facilitating smooth running of the day. The cafe is lovely with great food and friendly service. All around positive experience from start to finish.

My toddler was desperately needing a speech pathologist because of his very delayed speech development. Someone suggested My Horizon and mentioned that they work with early intervention and with disability. So I hoped we were on the right track to support his needs. My son started attending My Horizons Capalaba office from Feb 2020 and come July 2020 we decided to go elsewhere. In that time we paid My Horizon over $2000 in Speech pathology and I couldn’t describe it in any way other then as a complete waste of money. For $2000 testing and reports were done and then we started on the letter “P” we didn’t even finish it. The therapist didn’t even improve his skills to the point where he doesn’t mispronounce that one letter. I felt bullied into signing a service agreement when I expressed that I didn’t want too. Then when I queried a bill with them, instead of helping or even answering my questions; as to why they were charging my family for a date I am confident we weren’t informed about and therefore didn’t attend. They responded with this and I quote “Management have reviewed your correspondence with regards to your account and unfortunately they have advised that this outstanding account remains due and payable and will be sent to our debt recovery agent Nexus for collection” (in a few days time). Not so much as a.. we looked into your grievance... or ...I’m sorry for this misunderstanding. Nothing! I’ve worked in customer escalations and with angry customers for many years and I can honestly say I have NEVER encountered a company who seemed to care less about a client or their reputation; little own one that works with venerable people. My Horizon didn’t even apologise and even worse, they didn’t even acknowledge my raised complaints in their answer. Instead I was make to feel bullied again and made to I feel threatened into my families financial stability being effected if I didn’t just pay this bill in the next 5 days. In my experience with my horizon I felt lied too, bullied, ripped off and most important like my son didn’t matter to them at all. Considering their motto is “with you, for you” that wasn’t our experience at all! I personally wouldn’t recommend My Horizon to anyone, EVER! Least of all a special needs or a disabled person. They deserve much better!

Fantastic experience delivering training courses at My Horizon Capalaba. The service from Tim is impeccable. The facilities are clean & of a high standard. Catering is very good as is the food & coffee from the onsite cafe. Free onsite parking is very convenient.