T/A Right At Home Perth Northern Suburbs

Poor communication with clients, judgemental and unexperienced. Was only with them 2-3 months before cancelling service agreement. Not the right company if you have multiple agencies involved in your care team as they don't communicate to you or anyone else involved in supporting you

From the moment I contacted Helen from Right at Home she has done all she can to help me to look after my mum needs. The team at Right at Home show empathy, professionalism and the absolute best care I have experienced. They are helping me to make mums wishes come true. That she can die with her loved ones around her and not in a nursing home. When it gets to much for me , Right at Home are there to back me up. Not only do they give mum first rate care in my home BUT they make sure that I am ok and get respite when I need it. If you find that you are in need of home care, put you and your loved ones into the hands of Right at Home. They have gone far beyond what I would have expect to make sure my family walks this path with as few hurdles as possible and they will also help your family.

I am very happy with my care from Right at Home. They are always there for me whatever the situation. They work around me and my needs which is very important. Flexible when it comes to taking me to hospital and medical appointments, they have made a big difference to my life.. I would highly recommend them to anyone who needs help with all aspects of care. I am receiving the very best of care allowing me to feel more uplifted about life in general. The staff are always happy and pleasant and treat me as part of there family. The office staff are always reachable and they answer your queries in a timely manner and always make you feel important and go out of there way to oblige you if its at all possible. I am very happy I chose right at Home Services

A wonderful provider of in-home services for my elderly mother. Her care team of Jasmine (coordinator), Nicole (carer), Chantel (scheduling), are exceptional. The transition into the new Aged Care process on the 1st November has been seamless and stress free, which has been great. Would recommend Right at Home Perth Northern Suburbs for sure. Appreciate you all. Vicky & Karen

I have been with Right at Home Northern Suburbs for just over a year now. Previous to that I had been with two other Providers. I now know, after being with Right at Home, realised just how inadequate the other two Providers were in all aspects of Home Care. I have Parkinson Disease and have major problems with balance which the two other Providers failed to improve. The Physiotherapist I have now, Rachel, in a few short weeks turned my balance around so now I can stand for 30 seconds with my eyes shut and feet together. The strength in my legs has me now without hanging on and in waist deep water, doing 50 squats. I feel so confident within myself now, and all thanks go to Rachel. The different cleaners I had with the last two Providers left a lot to be desired. They were inconsistent in the fact of, never having the same lady each week. There was always a different one, and they did the least amount of cleaning that they could. They wouldn’t even take items off a low table in my lounge because ‘we might break them’ – Really!!! The Cleaner I have now, Nicole, is 2nd to none. There is not one item that she doesn’t clean. My home literally gleams after she has been, and best of all, she is the only cleaner I have. If I’m not quick enough doing a couple of chores such as the laundry, she has the washing machine on, clothes out on the line or if I manage to have done that, she has them off the line and folded. Thank you Nikki. I skite to all my friends about Right at Home Management and the Carers I have. I and my husband are so thrilled with them. They are easy to talk to and without exception do everything in their power to make sure we are happy with everything. To anyone who has a Package, I highly recommend that you contact the Right at Home Providers. They are the definition of a real Team Effort. Many Thanks Suzanne Rex