The Royal Melbourne Hospital

I had an unforgettable experience at Royal Melbourne Hospital. I was admitted last Tuesday and discharged on May 1st after undergoing two operations in the Plastic and Reconstructive Surgery Department on my hand. As a chef, my hands are not just part of my job — they are my life. Facing surgery on my hand was something deeply emotional and frightening for me. From the very first moment, I was met with kindness, care, and genuine compassion. I would like to express my deepest gratitude to Dr. Rachel Zhang and her incredible team, including Julian Peters and Doran Kalmin, as well as the wonderful anaesthesia team. Their professionalism, calm approach, and human touch gave me confidence during one of the most stressful times of my life. A very special thank you to the nurses on South Ward Level 3, especially April. Your kindness, warm smiles, and constant support truly stayed with me. You didn’t just treat me as a patient — you treated me like family. The care, sensitivity, and respect I received — especially knowing how important my hand is for my profession — meant more to me than words can express. I left the hospital not only healed, but deeply grateful. Thank you all from the bottom of my heart. You are doing something truly special. Burhan Kurucu

To all the amazing wonderful staff of South Ward Level 3. Thank you for looking after my dad this week. Special thanks to B...a, A...l and C....e. The empathy, care, kindness was heart warming. It was sad to say goodbye to these beautiful people who were my 2nd family for the week and got my dad better. Bless you all, Nurses, Doctors, Students, Cleaners, Catering, support staff and any i have not mentioned. Im so grateful we have such an amazing hospital.. To our governments, you need to pay these people better. To the public, you need to treat these people with the utmost respect

My deceased elderly father was in a GEM ward only for a few days at the Royal Melbourne Hospital. His admission was initiated by the Resident in Reach geriatric clinical nurses and doctors. I was most impressed by the high level of medical knowledge and excellent care. My father and I were treated with so much kindness, empathy and respect. The nurses were so attentive to my father's needs. Unlike my father’s clinical care at a hospital in the Western suburbs, the GEM team at the Royal Melbourne know exactly what they are doing and were in constant communication with me. They listened to me , took my opinions on board and validated my concerns. The discharge process was seamless and the hospital clinical pharmacist was efficient and brilliant. I am so grateful and thankful for how they looked after my father.

The Royal Melbourne Hospital I visited the Emergency Department at The Royal Melbourne Hospital in early April 2026 after my GP advised me to go to the hospital immediately with his referral letter. I was feeling extremely anxious and nervous, especially because I was experiencing a serious health concern and was far away from my family. The care I received from the emergency team was the best I have ever experienced in my life. From the moment I was admitted, the doctors, nurses, and staff treated me with outstanding professionalism, kindness, and compassion. They explained everything clearly, reassured me, and made me feel safe and genuinely cared for during a very stressful time. On the same day, I was transferred to the Cardiac and Coronary Unit. The attention, kindness, and humanity shown by the team there gave me hope and strength. Their support helped me go through the necessary treatment smoothly and with confidence. The level of care, consideration, and compassion shown by the doctors and nurses was truly exceptional. The Almighty is merciful. Doctors and healthcare professionals are always deeply respected because they save lives, give hope to patients and families, and stand beside people during some of the most difficult moments of their lives. Their dedication, humanity, compassion, and life-saving efforts make them incredibly important in this world. Beyond medical treatment, they inspire trust, courage, and strength through their knowledge, service, and sacrifices. Although doctors and nurses are human, their work often feels heroic because they bring healing, hope, and a new chance at life. I offer my heartfelt gratitude to all the doctors, nurses, and staff of the Cardiac and Coronary Unit at The Royal Melbourne Hospital for helping me recover. I am also deeply thankful to the entire Emergency Department team for their dedication, professionalism, and compassion. Thank you very much for everything.

Terrific hospital! I can’t thank you all enough for giving my husband, who has MND, the opportunity to have his gallbladder removed. From the moment we arrived in the Emergency Department through to the Surgical Ward, the care has been outstanding. Every doctor and nurse has been knowledgeable, experienced, compassionate, and supportive. We are so grateful for the exceptional care you’ve provided. Thank you!