Unitingcare Wesley Bowden (Incorporating

I see UCWB home care clients regularly and I find the organisation to be very professional and person centred. All clients tell me that they receive high quality services and their needs are followed up promptly. A great, caring group of home care coordinators.

I do not recommended this service. They did not met expectations (which were very realistic). Left feeling more frustrated and let down and has caused many more problems for me and left me in a more precarious situation than before.

Was getting financial counselling here and they helped with a few shopping cards but then their assistance stopped. Made many calls for help but they never returned calls back. Terrible service. We couldn't help the situation we were in. Even front reception did not call back

I would like to extend a HUGE thanks to Peter Gantley from the UCWB Financial Counselling team. I had been working hard on getting my finances in order and so I sought Peter's advice. He reviewed my situation, made some tweaks, gave me some extra tips to enhance what I was doing and was able to get hold of information that I couldn't find to make my purchase of some capital items far more cost effective, especially from the Energy Efficiency Commissioner. He was also very rewarding with some buy-in on one of my capital purchases, which reaffirmed my effort in the right direction and has even inspired me to save the whole of the upcoming Centrelink increase. Thanks heaps for your help Peter, I will be sure to make sure I check in to stay on the right track!

I'm writing this on behalf of my elderly Mum, Maria, who's doesn't have access to the internet. She would like to say a big thank you to Uniting Care Wesley Bowden (UCWB) and specifically her case manager Baba. He really helped my Mum with her credit card debt that no one would. During our intial meeting he gave my Mum all her options from option 1; best case scenario, option 3; worst case scenario and option 2; somewhere in the middle. What we appreciated more than anything was his non judgement approach, his empathetic nature and his prompt action. We both left that meeting with the feeling of hope and someone can actually help in someway. 4 weeks later, we can say with much gratitude that Baba came through with "option 1" and we couldn't be more happier and grateful for all his hard work.