Barone Pharmacy Woodcroft

Used to be my go to chemist but not anymore. Quality of service has considerably declined over the years. Two occasions where I believe they could have served me better, but chose not to. The most recent was when I was enquiring about a medication and was told to wait (on the exit area of the store. Stood just outside the exit area, mask on, no customers around - only to be told - I should move and I cannot stay there. Despite repeatedly saying "your colleague told me to wait here", the repeated response was "we do not allow people to wait here". Please be consistent with your rules - don't say one thing and mean another.

I have been a long term Customer for many years. The Team at Barone are the most helpful in times of this Pandemic they have done well in keeping the store Covid free. Not sure why the negative comments. We customer's must learn to be patient. Best regards Graham.

Retail manager absolutely rude and disrespectful. No expiry checks done on the shelf items. I bought a product in August which turned out to be expired since June, requested a replacement but it turns out all the products are expired. They agreed to give me the original brand and ignored my request to price match which is what I have been requesting for the past month from them and they approve it. No appreciation to the fact that we’ve lost our jobs and will do anything to save a couple of dollars. This is the second time I’ve had issues with someone in this pharmacy with their attitude and ignorance to the public’s stress during these times. No customer service skills or keeping the customer happy.

We have been going to Barone for over 7 years and our experience is always pleasant. The staff is very experienced and helpful. They have good understanding to provide honest solutions and competitive prices. The range of products is excellent as they stock variety of products. This place is always tidy with good presentation. I highly recommend this place.

I believe Barone Pharmacy to be very caring towards and about the customers. They are willing to help to in anyway possible and if they’re not sure air don’t know off the top of their head, they will do some research and get. back to you. All the staff are very friendly, helpful and very nice. If you need to talk about any health or medication problems, they are always willing to listen and help in any way they can. If you’re feeling a little down, Dennis will tell you a joke or two to try and put a smile on your face. Only if it’s fir a few seconds or minutes. Anna, is one of best caring and friendly Pharmacist I have met. I highly recommend Barone Pharmacy at Woodcroft Village. You couldn’t ask for friendly and caring staff. And then there’s is Mario (the owner and boss), when he is there, he will also listen to you and take on board what you have to say and answer any questions. The Pharmacists and staff are Barone Pharmacy are there to help you in anyway they can. I give them 10 out 10. Keep up the wonderful job, guys.