First2care

Awesome Plan Providers, 5 star, highly recommended, they're on the ball with line items incorrectly invoiced, as has happened to us many times in the past 10, they are easy to communicate with, they provide fast efficient service and I trust them implicitly. Well done First2Care!

More than a year ago was good, but since then has been really shit. Double pays invoices, always close to a week, sometimes up to two weeks to respond to emails where in the beginning it was 2 days. You get told if you sign up you’ll have one person managing your stuff, but that’s never been the case. Every single time it’s a different person, never the same person twice. Which would be fine if they didn’t say at the start it’s always the same person for a false sense of comfort that there will be some continuity. Different employees tell you different things about the same kind of enquiry.