South West Healthcare

This place is a disgrace,have had to go here a couple of times over the years and each time I'm just shrugged off and told nothing wrong or that I have something that I don't,they won't do the proper scans or anything to check and when I get onto my own dr he gives me the appropriate scans and tests and what do you know something is found.they have no idea how to treat patients with care and it's like all the drs are inexperienced.the only ones I've found to be good were the paediatric drs for our daughter but anyone else forget about it.ive had to come home today in absolute agony and have more nights of not been able to lay in my own bed because they refused to help me and told me to wait till my ultrasound on the 5th of March,so if they find something I will throw the results in your face,not only this I'm a diabetic and suffer with high blood pressure,not once was I checked for any of it,when going into the room to talk to the dr he asked the junior dr if my blood pressure was taken,she said no and he said we probably should check it but never did anyway!

We had to visit when my husband sliced open his knee on a Saturday morning whilst away for the weekend. We were triaged, had X-rays, stitched up and discharged within an hour and a half. Nurses, Drs and reception all lovely. Great experience in an unfortunate circumstance.

If you are vulnerable, disabled, neurodivergent, or in a mental health crisis, please be extremely cautious when seeking care at SWHC. I have been repeatedly denied essential treatment — including being left with an infected catheter, despite being wheelchair-bound and unable to manage it myself. My pain was ignored. My requests for mental health support were met with silence. I’ve had to perform medical procedures on myself just to survive. Beyond my personal experience, I’ve heard too many similar stories from others in the community who’ve been dismissed, retraumatized, or refused care — especially during mental health crises. The hospital has no clear policies for managing diverse individuals. There is deep bias, a lack of trauma-informed care, and breaches of confidentiality that have personally put me in danger more than once. The nursing culture feels cliquey, bullying is common, and patients are often spoken down to. This is not just poor service — it’s negligence. I’m not writing this to get help for myself. I’m writing because people deserve better. You know your body. You deserve to be listened to. If something feels wrong, speak up — even when the system tries to silence you. This hospital has deeply harmed me and others. I sincerely hope someone reads this and chooses to do better.