Blitzit Plan Manager Pty Ltd

I wrote an email expressing my desire to cancel plan management services with Blitzit. I received a phone call from the Windsor office as a follow up. The lady on the phone asked me if I had any feedback for them. I expressed to her that I had not been told by Blitzit that my funding had run out for my psychology services. The woman then rudely told me that I, as the participant was at fault for this because I have access to the Blitzit portal and my support coordinator was on file. Not a single attempt was made to contact me in regards to my funding. The lady rudely interrupted me as I was trying to get information about how the end of service with them would go. Exactly does Blitzit do as a plan manager? What are other participants paying them for? Blitzit are looking after and are supporting vulnerable people who can’t manage their plans themselves. This is absolutely disgusting behaviour. Absolutely ridiculous. I would not recommend Blitzit to other NDIS participants if this is how they behave.

I was very impressed with the assistance I received from Alan today. His knowledge and willingness to help was great. He was able to answer all my questions which gave me peace of mind. Thank you Alan at Blitzit Plan Manager services. Best wishes, Rosemary

I would like to send out a big thank you to Kylie who has patiently been navigating me through the complexities of the NDIS. Her subject knowledge is excellent, as is her attention to detail, and positive, proactive and caring approach to customer service. I felt listened to, understood and my expectations of a good outcome were exceeded and in a timely manner. This has been my first plan with NDIS for my son, and I can definitely say, hand over heart that I am so glad that I chose Blitzit to plan manage. I rang Kylie today at the office to personally pass on my appreciation; however, feel that Kylie needs more recognition as she is definitely an asset to the Blitzit team. Kind regards, Nycole Cooper

⭐⭐⭐⭐⭐ I highly recommend Blitzit Plan Managers for anyone navigating the NDIS. As a service provider, we frequently refer families to them, and the feedback has always been positive. Leanne and her team possess extensive knowledge and expertise, making the process seamless. Their online tool is user-friendly, and they are always quick to return calls and provide assistance. Alan, one of the plan managers, is particularly impressive. He is incredibly helpful and can answer most questions on the spot. His dedication to ensuring that clients can effectively utilize their NDIS funds is evident. If you're looking for reliable support in managing your NDIS plan, look no further than Blitzit!

I have found Blitzit Plan Managers very good, always on the ball. Always helpful. Harmony and the rest who work there are a delightful always ready to answer any questions that I might throw at them.